For MSI P67 series motherboard owners

[TWM]

might be the board

Or a bad CPU... how do I sort such things out???

And to my first question what does " issues operating" in the first post mean???

[gregh]

could be alot of things, OS, heat issue could be another, make sure all timings are back to default, reset CMOS, reseat everything, check cables....

[GSKILL TECH]

Test one stick at a time to see if problem persists with both. If so, you may want to send the motherboard in for RMA to try again. If one module works fine, and the other does not, then send the memory in for RMA.

Thank you
GSKILL TECH

[DAOWAce]

The thing that bugs me most is that my system freezes but I never ever get one BSOD...

Same here. I woke up one day to find the system locked up overnight. The video feed dropped so I couldn't see what time it was and how much progress I lost on my application.


The new 1.11B4 BIOS caused a few hardlocks when I was just sitting here typing comments out, just like this. Had to revert back to B2, but that overnight hardlock was with the B2 BIOS.

Newegg won't do an exchange to a different brand, which is a shame after Mwave swapped a hard drive I ordered with a different one at my request and didn't even charge me anything when the other drive was $20 more. The only thing they'll do is take a return with a 15% restocking fee, which I'm not about to pay.


But anyway; do you have HPET enabled? If so, try turning it off and see if you lockup again. Not sure if it happens on this board, but on my older one the system would lockup after every other reboot with it enabled. Was lucky to come across a post on ASUS' forums about it.

[TWM]

But anyway; do you have HPET enabled? If so, try turning it off and see if you lockup again. Not sure if it happens on this board, but on my older one the system would lockup after every other reboot with it enabled. Was lucky to come across a post on ASUS' forums about it.

Well thanks for all the advice..

@DAOWAce where did you get 1.11B4 BIOS ?? I only find v1.11b2.

Anyway I run one Truecrypt partition on an other drive and read on the TC forum that changing energyoption to high performance may help. Since the lockups accure not verrry often I chose to try to deactivate HPET or exchanging Ram option.

This lockups without BSOD are strange. Bad Ram should IMHO cause a BSOD.
My guess is the CPU / MB power regulation...

[DAOWAce]

@DAOWAce where did you get 1.11B4 BIOS ?? I only find v1.11b2.

Support ticket with MSI. The link is no longer active

However, it looks like they officially released the 1.11 BIOS: http://www.msi.com/product/mb/P67A-GD65.html#?div=BIOS

If they have not fixed the issue in B4, I do not plan to update. There is nothing in the changelog about it.

E7681IMS.1A0 ---> E7681IMS.1B0

- Fix plug 4 dimm G-Skill F3-12800CL7D boot fail when XMP enabled.
- Fix G-Skill F3-14900CL9D/F3-14900CL9D timing incorrect when XMP enabled.
- Fix Patriot PSD38G1600KH memory boot fail.
- Fixed log in some games when press Num Lock /Caps Lock the Keyboard invalidtion.
- Update MRC 170.
- Fixed Beep Error.
- Fix plug PCI lan card don't boot issue when the "Lan Option ROM" item set disabled.
- Fix Update BIOS will clear current time issue

[dragoonies]

Same random lockups as TWM

Hey, I've been trying to deal with this issue for the past week. I just assembled a new computer, all parts are completely new.

Motherboard: MSI P67A-G43
Processor: Intel i5-2500K
RAM: GSkill F3-12800CL9-2GBXL
Video Card: Sapphire Radeon HD 6850 1GB DDR5

I actually thought it was a motherboard problem, so I RMA'd that already and my new one is up and running . . . but that did not solve the problem. I have activated XMP for the RAM, I'm currently running the latest and greatest BIOS from MSI (1.B)? and all the latest drivers from ATI. In fact, I ran verifier.exe last night and I managed to reproduce the same lockup problem without verifier detecting anything wrong with the video card drivers.

The problem is just as TWM described: My monitor will randomly flash to a blank screen, while any sound that was playing continues for a good 4 seconds, then the sound locks up, and then it goes quiet. Also, the rest of the computer remains powered on, but completely unresponsive except for a hard reboot. And when it restarts, there's nothing on the event log except an entry for the hard reboot.

And when I say random, I do mean random. I have gotten this screen while playing Portal 2, Starcraft 2, web surfing, watching movies, and even when I'm not doing anything. It does not happen too often, about once or twice a day, but it is very disconcerting.

I have noticed that it tends to happen during the loading screens for Portal 2, so that is how I usually try to recreate the error. By this, I mean I just go into the game and start loading saved games over and over again, until it finally crashes during one of the loading periods. This method is not precise, and sometimes it takes 5 minutes to cause the error, sometimes an hour. I have no idea if this necessarily points to some specific piece of hardware or software, but I'm running out of ideas (and patience!).

I have run memtest86+, furmark, prime95, and the hard drive health checker program many many times, and I get no indications of errors from any of those tests.

Ok, enough venting. Anyways, TWM, I just wanted to say that I have already sent back the motherboard and it didn't help. So maybe the CPU? Maybe the video card? Maybe the PSU? Or maybe the harddrive? I just don't know!

[eben]

Mobo: P67A-GD53 (B3).
Bios: 1.11B4
Mem: F3-10666CL9D-8GBRL.

When using dual channel my system enters into boot loop,
I tried everything mentioned. Clear CMOS, added voltage, XMP is not supported by the mobo.

Talked with MSI support they gave me the latest beta bios 20/4 1.11B4 but nothing helped.

When connecting as single channel, 1+2(blue black) it works.

Any idea ?

[TWM]

Ok, enough venting. Anyways, TWM, I just wanted to say that I have already sent back the motherboard and it didn't help. So maybe the CPU? Maybe the video card? Maybe the PSU? Or maybe the harddrive? I just don't know!

Thank you dragoonies!

I ran memtest too without any errors (several times)

But then something strange happened once.
The system seemed to have stopped (hang) but the status showed it ran (a "+" on the screen pulsed). Now without any deep knowledge of the PC I know that the memory-controller moved in the CPU. Since it did not crash, it looked to me that the CPU just waited for some data of the RAM and it waited and waited. If the fault is not the MB, it must be either a bad RAM or the CPU. Since it is better not the CPU (I hate to RMA that piece, since the will almost certainty tell me I killed it with OC, even I did not OC once), I "hope" for a bad RAM.

So I remembered what GSKILL TECH told me and now I'm testing both ram one by one. I don't expect it to go fast, as my lockups happen not very often (1-2 a day) and to mark one RAM Ok I must run it at least 5-7 days without problems, but I''ll keep you informed.. .

Please if you find any cure meanwhile please write it here. THX

[TWM]

Mobo: P67A-GD53 (B3).
Bios: 1.11B4
Mem: F3-10666CL9D-8GBRL.

When using dual channel my system enters into boot loop,
I tried everything mentioned. Clear CMOS, added voltage, XMP is not supported by the mobo.

Talked with MSI support they gave me the latest beta bios 20/4 1.11B4 but nothing helped.

When connecting as single channel, 1+2(blue black) it works.

Any idea ?

Well XMP does not boot to windows for me ether.

You put it 1 & 3 for dual channel right?

Is you system stable with 1&2?

Just a stupid question, but did you try to switch the 2 modules (meaning putting the one module which is alway on 1 to 3 and 3 to one?)

Just for the case that the two SPD are not the same, I would fix Mem-timings by hand in the bios.

Before anyone eats me alive, these may not be most "scientific" solution I suppose there, but it can't harm and I would just give it a try.

[dragoonies]

New "Symptom"?

Ok, so I reloaded a couple drivers for the intel chipset for the P67 motherboard (Intel Management engine software and something for the chipset). Everything seemed fine, I was trying to crash it with Portal 2. Then I played Starcraft 2 and everything seemed fine.

However, as I was leaving the game, the same lockup occurred, except this time it froze with an image on the screen!

I have no idea what this could mean.

Help?

[kourgath]

dragoonies, i had a similar issue with my 6950 till i changed the power setting to +20 in catalyst overdrive after i changed that i stopped getting the problem

[DAOWAce]

How funny.

I decided to switch to an ASUS P8P67 Evo because of the problems I kept having with the MSI P67A-GD65 board, and guess what?

I can't run XMP (CL7).

/screams at people

[GSKILL TECH]

Test one stick at a time to see if one is bad causing problems. If both have the same issue, try resetting the BIOS with the CLRTC button or pins.

Also, make sure you have the latest BIOS.

Thank you
GSKILL TECH