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Got a technical problem?

Please provide the following information with any new post involving a technical issue with your G.Skill peripheral. This pertinent information will allow us to effectively troubleshoot and provide the best solution.

1) Software (SW) version and firmware (FW) version
2) Did this issue occur on a new software installation or software update?
3) What is the model number of your keyboard and layout? (e.g. KM780 RGB, NA English; etc.)
4) Which Windows OS version are you using? (e.g. Windows 7 Ultimate 64-bit; Windows 10 Pro 64-bit; etc.)
5) Which USB port did you plug the keyboard into? (e.g. USB3.0 in motherboard back panel, USB2.0 hub, etc.)
6) Your motherboard model number
7) Any antivirus/anti-malware software programs you have installed
8) Any other keyboard/mouse/similar device software you have installed

If you would like, you can also email this info to techsupport@gskill.com for our peripherals team to troubleshoot/replicate the issue.

Thank you!
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teclado km780 mx

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  • teclado km780 mx

    ?hola,desde que actualice a windows 1909 no consigo abrir la aplicacion del teclado km780 mx hay alguna solucion

  • #2
    Hola ¿Has intentado desinstalar y reinstalar el software? ¿Estás seguro de que los permisos están totalmente habilitados para el programa? Gracias

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    • #3
      si,lo e desinstalado y lo e vuelto a instalar y todo los permisos estan dado y sigue el problema no puedo entrar el el softoware del teclado desde la nueva actualizacion de windows a 1909

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      • #4
        he observado que instalando la varsion de software anterior si funciona pero la ultima version no abre

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