Got a technical problem?

Please provide the following information with any new post involving a technical issue with your G.Skill peripheral. This pertinent information will allow us to effectively troubleshoot and provide the best solution.

1) Software (SW) version and firmware (FW) version
2) Did this issue occur on a new software installation or software update?
3) What is the model number of your keyboard and layout? (e.g. KM780 RGB, NA English; etc.)
4) Which Windows OS version are you using? (e.g. Windows 7 Ultimate 64-bit; Windows 10 Pro 64-bit; etc.)
5) Which USB port did you plug the keyboard into? (e.g. USB3.0 in motherboard back panel, USB2.0 hub, etc.)
6) Your motherboard model number
7) Any antivirus/anti-malware software programs you have installed
8) Any other keyboard/mouse/similar device software you have installed

If you would like, you can also email this info to for our peripherals team to troubleshoot/replicate the issue.

Thank you!
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Audio visualizer for keyboards!!

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  • Audio visualizer for keyboards!!

    Hi, i bought the G.Skill Km780 RGB because it's a good keyboard, but still lacks things to the software.

    When are you going to put audio visualizer?
    When are you going to put custom community profiles?

    please, if I knew that, I would have bought the Corsair K70 .............

    Sorry for my english (I use the translate xd) and I'm sorry for my anger, but I'm outraged, I got it three years ago and NOTHING.

  • #2
    They no longer support this product. I had to make an add-on to color the keys faster. I have also asked about the SDK like K70, but it has been 2 years now but they have not given any further information.
    Although this KM is also produced by Corsair, it is still recommended to buy the K70, at least their drivers are much more amazing.