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Trident Z lighting control high CPU usage

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  • Trident Z lighting control high CPU usage

    In my system i have a 9900k CPU and 4*8gb gskill tridentZ rgb 3200 on windows 10. The lighting on the ram is being controlled by the tridentZ lighting control app v1.00.08.

    So my problem is the software will start using relatively large amounts of CPU processing, around 8% to 15% (of a 9900k). As far as I'm concerned this software sets the colour for 20 rgb LEDs at startup and that's it. So its concerning when the software is consistently utilising high amounts of CPU.

    Here's a screen capture of task manager showing the software using more of the CPU than a game i play, warframe.
    https://imgur.com/a/MxUraZs

    If I pick up on the usage (usually notice it by the fans stepping up to cool the CPU when the computer should be idling) the software can just be ended and then its fine until the computers restarted. So the fix is simple but at this point it's just annoy and concerning to why its doing this.

    So my question for this situation is why is this happening, is there a way to stop it randomly using the CPU or some other workaround for the lighting software.

  • #2
    I've noticed this happening also on occasion with my Neos (4x8GB CL16-19-19 sticks). I only use static color settings because A) I don't like rainbow unicorn RGB, and B) static settings don't use any system resources, or at least shouldn't. I don't know what causes this, but just now I installed iCue for my mouse and admittedly to see if Corsair has improved their software any since I last used it long ago. When I checked task manager, I was surprised to see that iCue wasn't using any CPU but instead GSkill's app was using 7%. I have no idea if iCue triggered something or if Lighting Control was already using that 7% cpu for some other reason.

    Edit: I should note that simply closing the app from the system tray and restarting it returns to the normal situation of Lighting Control not using any resources as it sits in the background with my memory using its static settings.
    Last edited by Synner; 12-07-2019, 01:26 PM.

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    • #3
      Originally posted by curry View Post
      In my system i have a 9900k CPU and 4*8gb gskill tridentZ rgb 3200 on windows 10. The lighting on the ram is being controlled by the tridentZ lighting control app v1.00.08.

      So my problem is the software will start using relatively large amounts of CPU processing, around 8% to 15% (of a 9900k). As far as I'm concerned this software sets the colour for 20 rgb LEDs at startup and that's it. So its concerning when the software is consistently utilising high amounts of CPU.

      Here's a screen capture of task manager showing the software using more of the CPU than a game i play, warframe.
      https://imgur.com/a/MxUraZs

      If I pick up on the usage (usually notice it by the fans stepping up to cool the CPU when the computer should be idling) the software can just be ended and then its fine until the computers restarted. So the fix is simple but at this point it's just annoy and concerning to why its doing this.

      So my question for this situation is why is this happening, is there a way to stop it randomly using the CPU or some other workaround for the lighting software.
      Same problem here. 9700k and it's using around the same load.

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      • #4
        I recently upgraded my modules to 2x16 3600 MHz Trident Z Royal RGB and although I am able to use G.Skill software again the issue now is that invariably within a few hours of the PC being on "hid.exe", related to the software, has some kind of CPU usage leak and typically climbs up to 8-10% of CPU (i7 8700k). That's insanely high and I need to disable the software in process explorer before using the CPU for anything.

        The problem simply returns whenever I try to use the software again and the only solution is to restart the PC but that only solves the issue for a few hours.

        What the **** is wrong with this software?

        Windows 10 1809
        2x16 3600 MHz Trident Z Royal

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        • #5
          I have an i5-9600K on an MSI Z390-A Pro and the sticks are 2x8=16GB G.Skill Trident Z RGB DDR4 (PC4-25600) 3200 Mhz (16-18-18-38).

          For 2+ years everything was fine with G.Skill's Trident Z RGB lighting controller and my rig. Now (all of the sudden) the process is eating ~25% of my CPU in taskbar (idle, gaming or w/e).

          I've done a lot of research but haven't found a solution. What I have found out so far it has something to do with SteelSeries Engine 3 (specifically the hardware drivers for the headset 'Arctis 7 2019 Edition'), I can not simultaneously have installed TridentZ lighting hid and SteelSeries Engine 3 (or the drivers for the headset), or the CPU eats that 25% of the process.

          As any user of Arctis 7 headset they know it has two outputs; 'Arctis 7 Game' and 'Arctis 7 Chat', while 'Game' output is the main channel and 'Chat' isn't meant for your audio output.

          So if I have those two programs installed (SteelSeries Engine & TridentZ's RGB lighting controller) and select from audio mixer the 'Arctis 7 Game', no audio is heard at all from my system AND ALSO EVERYTHING ON MY SCREEN IS 0.1 frames per second (watching YouTube, gaming, moving the cursor on desktop), and as soon as I switch to Arctis 7 Chat, (which is worse than 'Game' (NORMALLY)) the lag is GONE.

          It also seemed to interfere with Corsair's iCUE software.

          If having those two programs installed (SteelSeries Engine & TridentZ's RGB lighting controller) and I task-kill the TridentZ's RGB lighting controller other processes (Wallpaper Engine & DisplayFusion) both go to 25% CPU - then if I kill those it's W10 processes like 'System', 'Windows Problem Reporting' or Windows remote procedure call processes go into high CPU usage.

          Before I knew the problem is with SteelSeries Engine (and/or its drivers for Arctis 7), iCUE, Wallpaper Engine or w/e. I have tried to use another GPU, the integrated GPU, installed clean W10 over ten times over, I bought the same exact MOBO as a replacement, tried every RAM slot with every possible combination with my two sticks, used Windows Memory Diagnostic tool for three times, nothing. and a lot of researching and being paranoid if I have a back door (for malware like BitCoin miner or smth) in any of my hard drives or in any cache/memory of any PC component like CPU, GPU, the ram sticks, the MOBO... - - - SINCE THE LAST THREE MONTHS.

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