Hey I've built a new system from newegg few months ago, and decided to go for a memory I have always wanted - the pice of art called TridentZ royal, basically built my whole system around it:
gigabyte Z490 vision d,
rtx 3080 vision,
I9 10850k.
And of course the TridentZ Royal 32GB 4000 mHz
model F4-4000C17D-16GTRSB - two sets.
Since then my pc wont shut down properly after a fair workload like gaming for example, for about an hour or so. Screen goes black, so does keyboard and mouse, but interior keep on running, all fans and lightings stays on forever, until I make a long press (force shutdown)...
So I started with my investigation to try and figure it out: power supply? Tried a new one,
bios updated, windows updated, formatted few times to ensure it is not software related..
I have contacted gigabyte and they said my ram isnt compatible and I should check with G.skill.
So I did - they told me that my problem is that I bought 2 kits of 2x8 instead of one kit of 4x8, and that counts as mixing kits.. sounds very wierd..
I checked with only two sticks at a time, the problem didnt happened this time, but the xmp would not work! (With 4 sticks it works perfectly fine, and I made sure that I am using a pair from the same kit [consecutive serials])
I just dont get it, Gskill ensures that ram in the same kit will work together, then why is that?
what do I do now? Is it a faulty ram? (Ran windows memtest - found nothing), is it the motherboard? Cpu memory controller?
Im clueless, tried anything from my side...
Please help, spent so much money on this pc for these kind of problems..
thanks!
gigabyte Z490 vision d,
rtx 3080 vision,
I9 10850k.
And of course the TridentZ Royal 32GB 4000 mHz
model F4-4000C17D-16GTRSB - two sets.
Since then my pc wont shut down properly after a fair workload like gaming for example, for about an hour or so. Screen goes black, so does keyboard and mouse, but interior keep on running, all fans and lightings stays on forever, until I make a long press (force shutdown)...
So I started with my investigation to try and figure it out: power supply? Tried a new one,
bios updated, windows updated, formatted few times to ensure it is not software related..
I have contacted gigabyte and they said my ram isnt compatible and I should check with G.skill.
So I did - they told me that my problem is that I bought 2 kits of 2x8 instead of one kit of 4x8, and that counts as mixing kits.. sounds very wierd..
I checked with only two sticks at a time, the problem didnt happened this time, but the xmp would not work! (With 4 sticks it works perfectly fine, and I made sure that I am using a pair from the same kit [consecutive serials])
I just dont get it, Gskill ensures that ram in the same kit will work together, then why is that?
what do I do now? Is it a faulty ram? (Ran windows memtest - found nothing), is it the motherboard? Cpu memory controller?
Im clueless, tried anything from my side...
Please help, spent so much money on this pc for these kind of problems..
thanks!
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