Hi there. I have two of the aforementioned neo kits on a Z390 Aorus Xtreme board. Checked to make sure the board was on the qvl, and even though it is I have no control of the lights. They just...cycle through. Gskill's software can't control it, and Fusion can't even see them. Latest bios installed to the board.....help?
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No RGB Control F4-3600C16D-16GTZNC
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Are you using slots 2 and 4 away from CPU? Have you contacted Gigabyte? They may have more updates regarding RGB lighting control for the motherboard. Also, email techsupport@gskill.com your hardware and software specifications to see if there are any known issues with your specific combination.Last edited by GSKILL TECH; 01-21-2020, 10:01 AM.
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Originally posted by GSKILL TECH View PostAre you using slots 2 and 4 away from CPU? Have you contacted Gigabyte? They may have more updates regarding RGB lighting control for the motherboard. Also, email techsupport@gskill.com your hardware and software specifications to see if there are any known issues with your specific combination.
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Originally posted by GSKILL TECH View PostContact Gigabyte to see if there is any detail you can provide or update they can offer for this issue. Believe they are working on an update to improve compatibility with the latest changes.
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I have the same issue
same ram part number ,gigabyte x570 ultra, x570 chipset
current bios F12b
tried the newest gigabyte software ,software only sees 1 stick and can't configure it
the memory works fine in my system though
figured it out ,thanks to this forum link
https://www.gskill.us/forum/forum/pr...679#post163679
Last edited by bigcid10; 02-07-2020, 06:54 AM.Skylake-X i7-8720X @ 4.7GHz Delid
Gigabyte Aorus Gaming 7
32GB PC3200 DDR4 @3400 GSkill Trident Z
Corsair H115i
Coolermaster v1000 Gold Series PS
MSI GTX1070 Gaming X 8G
OCZ RD400 NVME M2 512GB SSD for OS
corsair K95 RGB Keyboard
corsair CS Air540 Cube case
Asus Essence STX II 7.1 | Energy Take Classic 7.1
Onkyo TX-NR809
Windows 10 ENT x64
Asus Rt-AC88U
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Originally posted by bigcid10 View PostI have the same issue
same ram part number ,gigabyte x570 ultra, x570 chipset
current bios F12b
tried the newest gigabyte software ,software only sees 1 stick and can't configure it
the memory works fine in my system though
figured it out ,thanks to this forum link
https://www.gskill.us/forum/forum/pr...679#post163679
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