Wrong configuration for 32 GB

[Bambee]

Hello,
I recently purchased two 16GB kits of DDR3 GSkill RAM memory:
G Skill Ripjaws Z, 2x16GB, DDR3 PC17000 2133MHz Kit for Intel X79 Quad Channel Platform -
model number: F3-17000CL9Q-16GBZH.

I've found out that on my system (Asus P9X79 motherboard + Intel Core i7 3930K) two 16 GB kits of this memory won't work together, the system won't be stable, and it is hard to configure it, I read that on the Asus forum just today;

now I do not know what to do: should I exchange my two 16 GB kits with different kit combinations?

Will the technical support help me, and replace those kits with the right ones?

I would like to have 32 GB of memory on my system that I can configure and optimize properly, if I keep the ones I've got they will never work well in my computer.

I would like to know if you can give me support for this, because I don't think the vendor, after two weeks now, will take the items back.

Thank you.

[Tradesman]

Anytime you mix sets it can be problematic, a single 32GB set will be tested to work together and will work under XMP. Many retail/e-tail outlets allow up to 30 days for return/exchange so you can try that, believe GSkill will work with you on an exchange for a single set.....that out of the way, make sure you have the latest BIOS and then post your DRAM timings and system voltages and we'll see if we can get them running, since XMP won't work with multiple sets, we can prob adjust the Advanced timings to get them to play together, I'll be leaving shortly this AM but should be back soon after lunchtime - maybe about 2 or so (PST)

[Bambee]

Yes, I've got the latest BIOS from Asus (vs 1103)

Where exactly can I find these settings "DRAM timings and system voltages" in the BIOS so I'll post them?

Are you confident that you can find a right configuration for these two sets and that it will run stable? I hope so...




My system:

Windows / 64bit
Intel core i7 3930k
Asus p9x79 Deluxe
Asus Geoforce GTX 560Ti
Corsair HX850W PSU

[Catscratch]

First thing you should do is to pursue an exchange for a single 32gb Kit (the kit will have 4x8gb) Then you can just set XMP profile in BIOS.

[Tradesman]

System voltages are generally grouped together - items like PCL VOLTAGE, VCCSA VOltage, CPUVTT VOltage DRAM VOLTAGE etc.....RAM timings will be under like ADVANCED TIMINGS, SECONDARY TIMINGS, etc

[GSKILL TECH]

Where did you purchase? There is 30 day return/exchange policy at most places.

Thank you
GSKILL TECH

[Bambee]

I purchased at HotDeals4Less, Las Vegas (the other side of the world from where I live), I've asked them, and they told me it's OK they will exchange it for me, they've been very kind.
I've sent it back,
so now I'm waiting...



Thank you for your help and advice,

[Tradesman]

Let us know how it goes, we'll be waiting to hear

[Bambee]

Hi there,

I finally got my new kit: it's 8 x 4GB sticks, 32GB kit
F3-17000CL9Q2-32GBZH

I was expecting 4 x 8Gb set, and I got 8 dimms of 4GB,
I wonder : should I just plug them in as they are, no particular order, and just set the Bios to XMP?

Will it work well now?
And what is the difference between "4 x 8 sticks" and "8 x 4 sticks", which one is better?

Thanks,

Bambee

[Tradesman]

I'd say give it a try, unless you wanted the 4x8GB....4x8GB is obviously less sticks, so less stress on the MC and allows you 4 empty slots in the event you want to try and add more later on. No real order is needed, as a complete set, they've been tested to work together, so go for it and let us know how it goes.