Random reboot and crash

[Tradesman]

Once GSkill gets the package the return normally is out within a couple of days, so it would be whatever the mail/travel time is.

[GSKILL TECH]

Shipping to Canada will take the longest. I'd say around 2 weeks, definitely not 3-5 months.

If you are interested in the 16GB kit, make sure to ask the RMA dept. if it is feasible and whether there is an upgrade fee. Make sure to let them know so they can make the proper adjustments on file, otherwise you will get the same as what you sent in.

Thank you
GSKILL TECH

[OCeaN]

Is this the right email for the RMA dept. rma@gskillusa.com? Its been 18 hours and theres no response.

Edit: Received email message in 3 hours after this post.

[Tradesman]

Thanks for the update, looks like GSkill has been as busy as I have

[OCeaN]

I tested these ram on my other system (LGA775) just to confirm and the issue definitely exist, random shutdown while gaming and boot cycle with anything over 1600 regardless of timings. I'll start the RMA process once I buy another kit.

[OCeaN]

Ok I bought another F3-12800CL9D-8GBXL just before I prepare to send my current ones off and I noticed something different. The kit I bought has a shiny silver, hologram GSKILL sticker with the date (2011Aug) stamped half way on it were my current ram just has the date (2011Mar) and GSKILL in red, no fancy sticker. The major change I noticed is that the timings table has changed in CPUZ and without XMP, the default timings are now 10-10-10-27 @ 1600 instead of 9-9-9-28 @ 1600.

My question is will the replacement ram be the same as what I have bought or sent? I am worried having two kits made 6 months apart will increase the odds of incompatibility.

Edit: Picture added for clarifications. The old and new kit works together but still crash from the current faulty ram. The one I bought is all good.