ASUS P6X58D Premium - Intel i7-960 - Gskill F3-12800CL9T-12GBRL Unstable

[shiro]

System configuration

MB ASUS P6X58D Premium
CPU Intel i7-960
RAM Gskill F3-12800CL9T-12GBRL
HDD 2 x Western Digital Raptor WD1500HLFS 150GB
PSU Corsair 850W CMPSU-850TX
Graphic GeForce 9500GT 1GB (a cheap card I had in the old computer) - I tried with EVGA GeForce 8800GTS 320MB also

My system is not stable, I never tried to overclock it, I use it for business purposes. The main work I do is photo and video editing. No gaming at all.
It happens a few times a day, the system becomes very very slow suddenly (cannot do anything at all). It doesn't freeze completely but it's so slow I cannot even change between the programs I have opened. The mouse moves normal on the screen (it shows the busy/working sign instead of the arrow) but that's about all I can do. It stays like that for a few minutes and then comes back to normal. It is frustrating and unacceptable for a business. I cannot afford to have the computer down for a minute. I usually show work to clients, sometimes I'm on the phone and have to send email instantly.

I talked to Tim @ Gskill, he was really nice and helpful, great customer service (you cannot find too many companies that offer such a good customer service these days - I talked to ASUS before and they hung up the phone on me 5 times, horrible customer service). Tim suggested me to use the XMP setting in the Ai Tweaker which helped a bit, but still not perfect. I'm just trying to see what suggestions I get here before I call Gskill again. Maybe even a Gskill moderator can jump in with advise.

Thank you!

[RamJam]

Slow Down

Sort of sounds like a Bot or a Virus.......might want to pull down MalwareBytes, install and run in safe mode, just to see

[shiro]

Sort of sounds like a Bot or a Virus.......might want to pull down MalwareBytes, install and run in safe mode, just to see

I will try that today, but I forgot to add that I had fresh Windows (Vista 32bit, Vista 64bit, Windows 7 64bit) installed a few times since I bought the computer and no change.

EDIT: just scanned it and no infections found.

[GSKILL TECH]

Test one module at a time with the XMP, you may have a bad module. If one performs slightly differently, doesn't POST, unstable, just send them all in for a new kit and the replacement should work fine.

Thank you
GSKILL TECH

[shiro]

Test one module at a time with the XMP, you may have a bad module. If one performs slightly differently, doesn't POST, unstable, just send them all in for a new kit and the replacement should work fine.

Thank you
GSKILL TECH

I'll give that a try, thanks.

[shiro]

Test one module at a time with the XMP, you may have a bad module. If one performs slightly differently, doesn't POST, unstable, just send them all in for a new kit and the replacement should work fine.

Thank you
GSKILL TECH

Is there anyway I could test them with a software? I don't really want to send them if they're ok. I'm just trying to make sure they're bad or not.

Thanks again!

[Tradesman]

You can download and use MemTest to check the sticks, check here:

http://www.memtest86.com/download.html

[shiro]

You can download and use MemTest to check the sticks, check here:

http://www.memtest86.com/download.html

Great, thanks. I'll give that a try, I'll post results.

[Tradesman]

Let us know how it goes

[shiro]

I've tested all the memory modules one at a time with MemDiagnostics in Windows 7. I use the advance option which I understood runs all the tests available. All the results were ok, no problems with the memory.

After consulting to Tim @ Gskill I ended up requesting an RMA# for the motherboard. I'll see how that goes, I'll keep you posted.

Just for reference here is a link of a video showing the system's behavior.

http://www.youtube.com/watch?v=aRCyg37TYWk

[shiro]

UPDATE: I just got my replacement for the motherboad but the problem is not gone. After this I decided to replace the memory since that was the last thing not replaced. I got an RMA# for the memory kit, I will post updates when I get the new ones.