F3-12800CL10D-16GBXL BSODs and MemTest86 results...

[Thadar]

Hello,

I built my PC about nine months ago and over the last few months (mostly since upgrading to Windows 10) I have been getting a LOT of BSODs focused around Memory_Management. There have been others, but mostly MM blue screens. Sometimes these crashes happen in quick succession and other times the PC can run all day with no issues. Lately, the BSODs have been happening much more frequently...

I finally got off my backside and ran memtests. Here are my specs:

CPU: i7-4790k
MB: Gigabyte GA-Z97X-Gaming 5
RAM: F3-12800CL10D-16GBXL

Oddly enough, I ran four tests. The first test Stick1 in DIMM Slot 1 (MB Slot 1) gave me a lot of errors. I will attach the results here.

The second test, I swapped out Stick1 for Stick2 in DIMM Slot 1 (MB Slot 1) and it came up clean. No errors.

The third test, I kept Stick 2 in DIMM Slot 1 (MB Slot 1) and added Stick 1 to DIMM Slot 2 (MB Slot 3) and it came up clean as well. No errors.

The fourth test, I removed Stick 2 and kept Stick 1 in DIMM Slot 2 (MB Slot 3) and it gave me errors again. I will attach the results here.

So, should I RMA the kit? Please let me know. Thank you for your time.

Thadar

Edit: Well, I sent in an RMA. Hope I get a response soon with the number.

[GSKILL TECH]

Yes, send them in and a new kit should work better. You should hear back from the RMA dept. shortly. Check your SPAM folder, some times responses get directed into there because we include an attachment.

[Thadar]

No RMA Number received yet...

Yes, send them in and a new kit should work better. You should hear back from the RMA dept. shortly. Check your SPAM folder, some times responses get directed into there because we include an attachment.

GSkill Tech,

I have not heard from the RMA department yet and sent an email on Friday asking about it. Does it normally take a week or more to get a RMA number? I am anxious to send the bad kit in and get a new set. Please let me know. Thank you!

Thadar

[GSKILL TECH]

Email the RMA dept. directly to request an update:

rma@gskillusa.com