Amd fx-4100 + ga990fxa-ud3 + f3-1333c9d-16gao

[aim54x]

I just finished a horror build using these components.....

What are the chances of scoring a DOA motherboard AND a stick of faulty RAM? not slim enough it seems.

I initially built this system and for the life of me could not get into the BIOS (as no keyboard could be recognised) so I tore the system apart and isolation tested the RAM, the drives etc. with no luck. In the end we ended up RMA'ing the motherboard based on a few things....
1) the one time I got a keyboard to recognise and enter the BIOS I got a checksum error
2) I got no response out of isolation testing any of the other componentry.
3) isolating the RAM sticks had no effect

So tonight I went for a second round with the replacement motherboard.....same result. I was about to throw the box out the window when I decided to pull the RAM and start the debug process....turns out that one of the RAM sticks was at fault. So unfortunately my friend's new rig has only 8GB of RAM at this point in time, neither of us will be very popular with the retailer (we said we isolation tested the RAM the first time around), so is it possible to RMA directly?

BTW we are based in Sydney (Australia) and purchased from mwave.com.au.

Just for reference the system is:
AMD FX4100
Gigabyte GA990FXA-UD3 Rev 1.1
16GB G.Skill ARES 1333 (8gb atm)
Gigabyte HD 7750 (880Mhz ed)
128GB Samsung 830 Series SSD
2TB Seagate Barrcuda
Corsair CX600
Antec 302 v2

[Tradesman]

Can RMA yes, contact rma@gskill.com, but don't see a reason to NOT go back to retailer, if mobo was faulty then there was no way to effectively test the DRAM individually, may have gotten all sticks to test OK or even all to test bad (which would have been very unlikely)

[aim54x]

Thanks Tradesman....I will talk to my friend about another visit to mwave (poor thing bought all the parts but has no computer background...hence my hesitation to go back again). In the mean time would it be advantageous to shoot an email off to that address?

[Tradesman]

Can't hurt to drop a line, was thinking, a local return and exchange would be much quicker, believe you would be running the RMA through China which is a bit of a trip

[aim54x]

Yes I just realised..>RMA via Taiwan.....i am going to convince my friend to take on mwave again.....fun stuff...good thing she can go in and bat some eyelids to get her way (fastest motherboard RMA I have ever heard of)

[Tradesman]

What part of the country are you all in? and tell her Hi from GSkill and me.

[aim54x]

Inner Sydney.....I will certainly tell her you say hi!

[Tradesman]

Keep us updated!

[aim54x]

My friend is still to get off her backside and go and get that RAM swapped.....looks like she may have to RMA back to Taiwan if she keeps this up...eyelids or no eyelids

[Tradesman]

You could yell and scream and/or blame me....many others do

[aim54x]

what can we do but wait......oh well if she needs to RMA to Taiwan that is her fault.