Hello ive send my gskill TridentZ rams for rma in europe with ups so they arrive fast (best Netherlands) my rams arrived there at 8/12/21 and the sign of the received package had the name "Ho" my status in rma case is still as pending.i want to know rma just didnt open them thats why it says still pending?and when they open them how many days will pass after send new ones.and usually with what courier? Sorry for my childish hurry,but im working as an IT in a company and when my rams failed i left some java working projects i worked in half (again sorry for my English im from Greece)
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Normally the status changes from pending to received, once the shipment has been processed in the RMA center. Maybe contact rma@gskill.com directly to ask about your shipment and provide them your tracking number/information.Team HardwareLUXX | Show off your G.SKILL products!
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Originally posted by emissary42 View PostNormally the status changes from pending to received, once the shipment has been processed in the RMA center. Maybe contact rma@gskill.com directly to ask about your shipment and provide them your tracking number/information.Last edited by Jokerface; 12-12-2021, 06:51 AM.
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If the status is updated to received, everything is fine.
It usually takes three to four weeks until the RMA is completed. The status is then updated again and you'll get an email with your shipping information.Team HardwareLUXX | Show off your G.SKILL products!
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Originally posted by emissary42 View PostIf the status is updated to received, everything is fine.
It usually takes three to four weeks until the RMA is completed. The status is then updated again and you'll get an email with your shipping information.
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Not sure if I understand your issue, just make sure to not mix up the number of items with the number of modules. A dual kit consists of two modules, but it still is only a single kit of a specific SKU (model number). As an example F4-3200C14D-16GFX is one kit, but consists of two modules.
Answers normally take one or two business days (YMMV).Team HardwareLUXX | Show off your G.SKILL products!
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Originally posted by emissary42 View PostNot sure if I understand your issue, just make sure to not mix up the number of items with the number of modules. A dual kit consists of two modules, but it still is only a single kit of a specific SKU (model number). As an example F4-3200C14D-16GFX is one kit, but consists of two modules.
Answers normally take one or two business days (YMMV).
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But those two modules are from a single kit, right? So it is one item/kit, that consists of two modules.Team HardwareLUXX | Show off your G.SKILL products!
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Originally posted by emissary42 View PostBut those two modules are from a single kit, right? So it is one item/kit, that consists of two modules.
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