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Please provide the following information with any new post involving a technical issue with your G.Skill peripheral. This pertinent information will allow us to effectively troubleshoot and provide the best solution.

1) Software (SW) version and firmware (FW) version
2) Did this issue occur on a new software installation or software update?
3) What is the model number of your keyboard and layout? (e.g. KM780 RGB, NA English; etc.)
4) Which Windows OS version are you using? (e.g. Windows 7 Ultimate 64-bit; Windows 10 Pro 64-bit; etc.)
5) Which USB port did you plug the keyboard into? (e.g. USB3.0 in motherboard back panel, USB2.0 hub, etc.)
6) Your motherboard model number
7) Any antivirus/anti-malware software programs you have installed
8) Any other keyboard/mouse/similar device software you have installed

If you would like, you can also email this info to techsupport@gskill.com for our peripherals team to troubleshoot/replicate the issue.

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Can anyone suggest a better way to change color in XML file ?

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  • Can anyone suggest a better way to change color in XML file ?

    Hello guys !
    I'm making a new skin for my little 780rgb
    i made this mosaic palette from Your Name poster

    But changing color manually is really horrible
    Who can help me ? or Gskill, can you make a tiny tool which can read color code from a perfect sample image, then fill them in exact positions on keyboard
    --------------------------------
    this is my keyboard after a half hour edit each button
    Last edited by D-chen; 02-17-2017, 12:57 PM. Reason: picture too large

  • #2
    That's a pretty good color layout. We'll pass your request to our keyboard team, and see if there's anything we can do to make it an easier process, but we can't promise anything.

    Did you make that color palette yourself?

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    • #3
      ya, i made this palette myself
      I'm also making a tool to edit each line in XML file.
      So i got a problem. I don't know which is real position of any button on the keyboard.
      ex:

      --------------
      which key does "H_Button_0 ColorB" be ? ... etc
      Can i ask your developer for a list of Button Mapping ?
      It's all i need. There is 108 keys on keyboard, i can't do it by manually testing each other.
      BTW
      Thanks you for reading and sorry for bad English
      Last edited by D-chen; 02-20-2017, 02:00 AM.

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      • #4
        We'll ask the button mapping for you. We'll put in a request for the 104-key NA English version.

        It may take a day or two for us to get a response for the keyboard team.

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        • #5
          Can you send us an email to techsupport@gskill.com? We'll have send you the information when it is ready. Thanks!

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