G.SKILL Phoenix Pro Series FM-25S2S-120GBP2 not recognized in bios

[rlb9682]

Hi, I've had this SSD since December, 2010 and it's worked fine, including update to firmware 4.0 about a month ago.

Tonight when I started my PC the Phoenix Pro was not recognized in the bios or in Win7 64bit OS.

Is there anything I can do to get this recognized again?

[G.SKILL]

Hi rlb9682,

I am deeply sorry, please RMA it.
We will replace a new one for you.

[rlb9682]

Thank you for the fast reply. I will wait on RMA. After I made this post I tried switching SATA cables and when I did that the Phoenix Pro showed in bios and booted to Win7. I'll wait and see if it happens again or if the problem was just with the SATA cable. Thanks again.

[G.SKILL]

Good, let me know if the issue still occurs.