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explorer.exe - The memory could not be read. On shutdown/reboot

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  • explorer.exe - The memory could not be read. On shutdown/reboot

    I plugged this pc and formatted disk in uefi.

    13900K stock

    2x16 GB DDR5 GSKILL 6800

    Rtx 4090 Gigabyte Gaming

    Aorus Elite Z790 AX

    SSD KINGSTON 2TB

    Seasonic 1300W PX ATX 3.0 PCIE 5.



    Today i rebooted pc by shutdown button in start menu and this popped:





    explorer.exe - application error

    The instruction at 0x00007FFD4938C34B referenced memory at

    0x0000000000000008. The memory could not be read.









    Is my pc stable? I dont oc pc,all stock.Should i check RAM?


    Someone on reddit said this to me:"
    6800 MT/s isn’t trivial to run on a 4 DIMM motherboard. Run y-cruncher VST and see if you get errors after an hour or two. If you do, bump down to 6600 MT/s and repeat. Lots of info on r/overclocking on this “issue”.


    So it can be memory?

  • #2
    Do you have the latest BIOS for the motherboard? Did you populate slots two and four away from the CPU? With XMP enabled, manually reduce DRAM Frequency to see what can run smoothly. If nothing seems to work well at all, you may need to try one at a time in the second slot to see if both have the same results. If one performs differently, send them in for replacement.

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    • #3
      i have ram in dual. also it happened once should i worry? And no stability issues

      Comment


      • #4
        Did you run memory test to see if any errors arise? If not, no need to worry, if there is true problem errors will happen more frequently then you can troubleshoot at that time.

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