I've already sent an RMA request after trying all the troubleshooting things suggested, trying to reinstall either available versions of the G.Skill software, Asus Aura software, switching the ram's DIMM slots, it's just one stick that doesn't change LEDs at all, meanwhile the other one cycles through a rainbow and changes pattern through the software.
The LEDs were working fine yesterday, but after a restart, one of them was just stuck half-lit on 3 dim colours, and I can't change them on that particular stick no matter what I've tried.
I read a little bit more into this today, and people suggested that the SPD data might be corrupted, which leads me to believe that the software is not seeing this ram as it's supposed to, however, functionally, the RAM still comes up to 2x8gb DDR4, and it works fine, apart from the LEDs.
I'm going to go ahead with the RMA, but people have said that flashing the ram with Thaiphoon burner with the original SPD would fix it, but I am reluctant to try as it seems as if it may void the warranty. If this is the case, and a lot of people seem to be having the same issue
The LEDs were working fine yesterday, but after a restart, one of them was just stuck half-lit on 3 dim colours, and I can't change them on that particular stick no matter what I've tried.
I read a little bit more into this today, and people suggested that the SPD data might be corrupted, which leads me to believe that the software is not seeing this ram as it's supposed to, however, functionally, the RAM still comes up to 2x8gb DDR4, and it works fine, apart from the LEDs.
I'm going to go ahead with the RMA, but people have said that flashing the ram with Thaiphoon burner with the original SPD would fix it, but I am reluctant to try as it seems as if it may void the warranty. If this is the case, and a lot of people seem to be having the same issue
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