I think they cannot condone re-writing the SPD data because they have no control over what people may do in Thaiphoon Burner. Re-writing over corrupted SPD data is not something customers should have to figure out how to do, and not something most people have ever done before. And it's a risky process. I agree it's the only way to get the sticks working again but as far as I know, if you do it, and you tell them (or they can tell somehow), they will void the warranty. Since they are refusing to issue refunds, I am not sure what difference that really makes. Isn't that the whole point of a warranty - that the manufacturer GUARANTEES that the product will work AS ADVERTISED? Well for whatever reason, G.Skill is not honoring the warranty and offering refunds for defective product anyway. That really sucks but since they won't, you might as well risk doing the re-write (after spending $16 to enable that function in Thaiphoon Burner).
If people could send their defective product back for a full refund because it does not work properly, through no fault of the customers, and it's recently purchased and UNDER WARRANTY, then you could just return the kit, get your money back and go get something else. Since G.Skill has chosen to NOT honor their warranty, you are basically up the creek. If you have corrupted sticks, doing an SPD Write is the only way to (try to) fix it.
If people could send their defective product back for a full refund because it does not work properly, through no fault of the customers, and it's recently purchased and UNDER WARRANTY, then you could just return the kit, get your money back and go get something else. Since G.Skill has chosen to NOT honor their warranty, you are basically up the creek. If you have corrupted sticks, doing an SPD Write is the only way to (try to) fix it.
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