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  • Aryx
    replied
    Thanks for your reply. I've just finished the RMA request.

    Leave a comment:


  • GSKILL TECH
    replied
    Please send them in for warranty inspection and potential replacement; submit the RMA request form to get started:

    https://www.gskill.com/rma-policy

    Leave a comment:


  • Aryx
    started a topic Memory errors

    Memory errors

    My computer has started freezing so I ran memtest 86:

    Summary

    Report Date 2024-07-26 15:08:38
    Generated by MemTest86 V11.0 Free (64-bit)
    Visit MemTest86.com to Upgrade to Pro
    Result FAIL
    System Information

    EFI Specifications 2.70
    System
    Manufacturer Micro-Star International Co., Ltd.
    Product Name MS-7C37
    Version 1.0
    Serial Number To be filled by O.E.M.
    BIOS
    Vendor American Megatrends Inc.
    Version 1.80
    Release Date 04/20/2020
    Baseboard
    Manufacturer Micro-Star International Co., Ltd.
    Product Name MPG X570 GAMING EDGE WIFI (MS-7C37)
    Version 1.0
    Serial Number J716058912
    CPU Type AMD Ryzen 9 3900X 12-Core
    CPU Clock 3800 MHz [Turbo: 4488.1 MHz]
    # Logical Processors 24 (16 enabled for testing)
    L1 Cache 24 x 64K (246437 MB/s)
    L2 Cache 24 x 512K (92906 MB/s)
    L3 Cache 1 x 65536K (20050 MB/s)
    Memory 32730M (19079 MB/s)
    RAM Configuration DDR4 3600MT/s / x2 Channel / 16-16-16-36 / 1.200V
    Number of RAM SPDs detected 4
    SPD #0 8GB DDR4 XMP 1Rx8 PC4-28800
    Vendor Part Info G Skill Intl / F4-3600C16-8GTRG
    JEDEC Profile 2134MT/s 15-15-15-36 1.2V
    XMP Profile 1 3602MT/s 16-16-16-36 1.35V
    SPD #1 8GB DDR4 XMP 1Rx8 PC4-28800
    Vendor Part Info G Skill Intl / F4-3600C16-8GTRG
    JEDEC Profile 2134MT/s 15-15-15-36 1.2V
    XMP Profile 1 3602MT/s 16-16-16-36 1.35V
    SPD #2 8GB DDR4 XMP 1Rx8 PC4-28800
    Vendor Part Info G Skill Intl / F4-3600C16-8GTRG
    JEDEC Profile 2134MT/s 15-15-15-36 1.2V
    XMP Profile 1 3602MT/s 16-16-16-36 1.35V
    SPD #3 8GB DDR4 XMP 1Rx8 PC4-28800
    Vendor Part Info G Skill Intl / F4-3600C16-8GTRG
    JEDEC Profile 2134MT/s 15-15-15-36 1.2V
    XMP Profile 1 3602MT/s 16-16-16-36 1.35V
    Number of RAM slots 4
    Number of RAM modules 4
    DIMM A1 8GB DDR4 1Rx8 PC4-28800
    Vendor Part Info Unknown / F4-3600C16-8GTRG / 00000000
    SMBIOS Profile 3600MT/s 1.2V
    DIMM A2 8GB DDR4 1Rx8 PC4-28800
    Vendor Part Info Unknown / F4-3600C16-8GTRG / 00000000
    SMBIOS Profile 3600MT/s 1.2V
    DIMM B1 8GB DDR4 1Rx8 PC4-28800
    Vendor Part Info Unknown / F4-3600C16-8GTRG / 00000000
    SMBIOS Profile 3600MT/s 1.2V
    DIMM B2 8GB DDR4 1Rx8 PC4-28800
    Vendor Part Info Unknown / F4-3600C16-8GTRG / 00000000
    SMBIOS Profile 3600MT/s 1.2V
    Result summary

    Test Start Time 2024-07-26 11:05:20
    Elapsed Time 3:53:19
    Memory Range Tested 0x0 - 81F300000 (33267MB)
    CPU Selection Mode Parallel (All CPUs)
    CPU Temperature Min/Max/Ave 45C/77C/59C
    RAM Temperature Min/Max/Ave
    TSOD0 37C/46C/42C
    TSOD1 39C/49C/45C
    TSOD2 39C/49C/44C
    TSOD3 38C/47C/43C
    Lowest memory speed 3600 MT/s (16-16-16-36)
    Highest memory speed 3600 MT/s (16-16-16-36)
    # Tests Completed 48/48 (100%)
    # Tests Passed 44/48 (91%)
    Lowest Error Address 0x1FBD29CAC (8125MB)
    Highest Error Address 0x79FFD9CEC (31231MB)
    Bits in Error Mask 0000000000008500
    Bits in Error 3
    Max Contiguous Errors 1
    CPUs that detected memory errors { 0, 7, 8, 13, 15 }
    Bits in Error
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x . . . . x . x . . . . . . . .
    63 0
    Test # Tests Passed Errors
    Test 0 [Address test, walking ones, 1 CPU] 4/4 (100%) 0
    Test 1 [Address test, own address, 1 CPU] 4/4 (100%) 0
    Test 2 [Address test, own address] 4/4 (100%) 0
    Test 3 [Moving inversions, ones & zeroes] 4/4 (100%) 0
    Test 4 [Moving inversions, 8-bit pattern] 4/4 (100%) 0
    Test 5 [Moving inversions, random pattern] 4/4 (100%) 0
    Test 6 [Block move, 64-byte blocks] 4/4 (100%) 0
    Test 7 [Moving inversions, 32-bit pattern] 4/4 (100%) 0
    Test 8 [Random number sequence] 0/4 (0%) 6
    Test 9 [Modulo 20, ones & zeros] 4/4 (100%) 0
    Test 10 [Bit fade test, 2 patterns, 1 CPU] 4/4 (100%) 0
    Test 13 [Hammer test] 4/4 (100%) 0
    Last 10 Errors
    2024-07-26 14:21:59 - [Data Error] Test: 8, CPU: 8, Address: 79FFD9CEC, Expected: CB7A552E, Actual: CB7A512E
    2024-07-26 13:16:03 - [Data Error] Test: 8, CPU: 0, Address: 43C3F9CAC, Expected: 6B88D254, Actual: 6B88D354
    2024-07-26 13:15:25 - [Data Error] Test: 8, CPU: 15, Address: 1FBD29CAC, Expected: C0114C56, Actual: C011CC56
    2024-07-26 12:12:03 - [Data Error] Test: 8, CPU: 13, Address: 688096BAC, Expected: E6E39E81, Actual: E6E39A81
    2024-07-26 12:11:18 - [Data Error] Test: 8, CPU: 7, Address: 42288C46C, Expected: 2FEF4D58, Actual: 2FEF4C58
    2024-07-26 11:16:16 - [Data Error] Test: 8, CPU: 7, Address: 3D845972C, Expected: 9D7C4B22, Actual: 9D7CCB22

    I tested each individually afterwards. The first two were fine, but the third had 6 errors, the fourth had 30 and I stopped the test early. Is there anything I can do with the bad sticks?
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