Is TridentZ Neo (F4-3600C16D-16GTZNC) compatible with Ryzen 5600X?

[RandomAqaraProducts]

Computer Type: Desktop

GPU: RTX 3080 10 GB

CPU: RYZEN 5 5600X 6 CORE 12 THREADS

Motherboard: ASUS ROG STRIX B450 F GAMING

BIOS Version: 5404 (From march 2024)

RAM: 16GB (2X8GB) TridentZ Neo (F4-3600C16D-16GTZNC)

PSU: EVGA P2 750w 80+ PLATINUM FULLY MODULAR

Case: Corsair 4000X

Operating System & Version: WINDOWS 11 Pro Build 22631

GPU Drivers: GEFORCE GAME READY DRIVER - WHQL Driver Version: 552.44

Chipset Drivers: AMD B450 CHIPSET DRIVERS VERSION 6.02.07.2300

Background Applications: None


Description of Original Problem:

Upgraded my CPU from Ryzen 2700X to Ryzen 5600X.

On Ryzen 2700X I could post and run 2 sticks of TridentZ Neo (F4-3600C16D-16GTZNC) perfectly fine.

On the same system, but with 5600X I can't.


Troubleshooting:

When I try with 2 memory sticks on the 5600X on the same system, the PC refuse to boot.

It can only boot with 1 of the sticks at a time in the A1 or B1 slot. Both sticks work, when 1 is inserted at a time, in A1 or B1.

When I add another stick to A2 or B2 it refuses to boot.

I've tried resetting CMOS by bridging the CLRTC pins on the motherboard.

Is this RAM compatible with Ryzen 5600X and my motherboard?

As already mentioned it worked flawlessly on the same system, with the 2700X.

The motherboard is on the latest bios revision from march 2024.

[emissary42]

For AMD that kit is only compatible with the listed B550 and X570 models:

https://www.gskill.com/qvl/165/326/1...6D-16GTZNC-QVL

However with two modules, you should always use the two primary slots first, so DIMM A2 & B2. The secondary slots are only populated, when working with four modules = full slots. That has to do with the termination of the memory channels.

If the issue persists with the correct memory slots, try different BIOS versions with the 5600X or decrease the memory frequency a step or two.

[RandomAqaraProducts]

Thanks for the reply
The modules are inserted as described in the manual (A2 + B2)
I've also tried lowering the speed to 2133 but with the same result it wont boot.
With DOCP enabled I have tried pumping the DRAM voltage up to 1,4 volt

[RandomAqaraProducts]

Guess it's back to the bios up/downgrading then.
Tried both the latest 5404 and the next oldest (4301) with same issue

[RandomAqaraProducts]

After further testing Ive found that there might be a bad memory channel on the CPU

[emissary42]

If both modules work only in A2 or B2 with the 5600X, then it is pretty straightforward, since you know the MB is okay due to both slots working with the 2700X. While defective memory controllers are not common, it is not that rare either.