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4.00 GB (1.99 usable) ???

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  • 4.00 GB (1.99 usable) ???

    I am getting that message under my Ram section in computer properties. I have them in DIMM slots 1 and 3. I have a MSI P55-GD65 mobo model MS-7583 with an I5 750 quad core processor. I have 2 x 2 GB G.SKILL ripsaws F3-12800CL9D-4GBR. Any help on getting this fixed?

  • #2
    Make sure they are firmly pressed in. Try reinstalling Windows with 1 stick, then add the other later. Let me know how that goes.

    Thank you
    GSKILL SUPPORT

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    • #3
      Update

      The other person I was working with advised me to take my tower to a shop; that is where it is sitting and they will diagnose my problem I will know more by Thurs at 5PM Central time U.S.

      They have a suspicion that the board might be shorted out for some reason when I explained to them what was going on.

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      • #4
        It is possible. What CPU cooler do you have? Many times something may accidentally overlap and cause a short to the memory slots.

        Thank you
        GSKILL SUPPORT

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