G.Skill Km780 RGB issue

[Graphite]

i got a G.Skill Km780 RGB and a realised thart every time i try to save opening a program in gkeys like opening outlook, im unable to do it after restart the pc, its like every time i starts everything has to be configured again, im starting to hate this software...

[GSKILL TECH]

Did you save to keyboard after making changes?

Are you using the latest firmware and software?

[Graphite]

I save To keyboard after configure, then when i restart pc it loses the state saved it keeps colours but doesn't save shortcuts created, the if I go to software the “save to device” it's grayed out, then I can create another profile and it configure again and the save to device it again clickable, but every time I restart pc it goes back again to miss the shortcuts. It's a very strange behaviour. Yes I installed last firmware and have last software installed also, but another strange thing it's that I have last software installed but if I go to check update it says if if I want update click yes and nothing happens...