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Rma# ur2161680

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  • Rma# ur2161680

    Hi there, I was wondering a few things about the RMA process because this is my first time doing an RMA. Will both sticks be replaced in the kit ? I ask because only one was dead on arrival, but the other sometimes freezes while waking up from sleep mode. Also, what would be the best postage for me to send it ? Should I insure the package and do I only need to include the RMA form ram ?
    Thanks in advance !

  • #2
    If you send us both modules, we will replace both modules. We normally recommend USPS First Class. Also, it is recommended you do insure it just in case anything happens during the delivery.

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    • #3
      Thanks for replying so quickly !
      Im sending it from Ontario, Canada is there anything I should do about the origin or anything about tariffs ?
      Thanks

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      • #4
        I can answer that, being from Montreal. I just paid the normal upfront shipping, and other than that, no other fees.

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