Hi Everyone,
I currently own the G.Skill KM780 RGB, hardware wise the keyboard is awesome and its everything I wanted.
However like some others I have some issues with the keyboard software.
Macros disappear, profiles don't save, macros wont delete, macros assign themselves to other G keys, editing macros won't always be consistent and so on.
I have some questions if anyone can please help me:
1. Are the above issues because of a faulty firmware chip?
2. Can a downgrade in the firmware fix my issues? I'm a little worried about bricking my keyboard by resetting the firmware using the button under the footrest. (I use the keyboard for work at the moment because I’m working from home).
3. Can I just send away my keyboard for an RMA? (it’s still under warranty) I am in Australia, do I send this to Taiwan? Will I need to pay for return shipping?
4. Is there any more in depth guide or documentation (other than the manual) on how the software saves profiles.
5. I can find my profiles/macros in the My Documents folder but when I delete them they still show up on the keyboard settings, are these saved to the firmware instead?
Thank you for reading.
Kind regards,
I currently own the G.Skill KM780 RGB, hardware wise the keyboard is awesome and its everything I wanted.
However like some others I have some issues with the keyboard software.
Macros disappear, profiles don't save, macros wont delete, macros assign themselves to other G keys, editing macros won't always be consistent and so on.
I have some questions if anyone can please help me:
1. Are the above issues because of a faulty firmware chip?
2. Can a downgrade in the firmware fix my issues? I'm a little worried about bricking my keyboard by resetting the firmware using the button under the footrest. (I use the keyboard for work at the moment because I’m working from home).
3. Can I just send away my keyboard for an RMA? (it’s still under warranty) I am in Australia, do I send this to Taiwan? Will I need to pay for return shipping?
4. Is there any more in depth guide or documentation (other than the manual) on how the software saves profiles.
5. I can find my profiles/macros in the My Documents folder but when I delete them they still show up on the keyboard settings, are these saved to the firmware instead?
Thank you for reading.
Kind regards,
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