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KM780 MX 'Update Fail' Message during Software Installation

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  • KM780 MX 'Update Fail' Message during Software Installation

    I purchased a KM780 MX (Cherry MX Brown Switches) from Newegg, but I had to immediately return it for a replacement because the num lock indicator light was not working . Everything else functioned on the keyboard. Fortunately, the replacement keyboard had a functioning num lock indicator light .

    On both the original and the replacement, the driver software (SW 0.91 FW 29) installation produced this during the keyboard update process:

    The installation will stop at this point until the update fail window is closed. After closing the update fail window, the installation surprisingly completes as if everything is just fine. The G.Skill Configuration software seems to run properly, and I am able to configure/program the keyboard.

    Should I be concerned? Did anyone else have this issue?

    My Computer:
    Powerspec G313 (from Microcenter; awesome computer by the way for the price)
    Link to Computer Specifications:
    Attached Files