Greetings community, I have a problem with my memories and I would appreciate your help.
I have a problem with my Trident Z RGB TZRX-DDR4-3200 8GBx2 Cl 16-18-18-38 1.35v memories. I currently have 2 kits of 8gb each card for a total of 32gb.
The 4 modules are identical, the problem is that I can not overclock up to 3200mhz, I have only been able to manually up to 2666mhz the 4 memories, even so it shows some values of timings that are not correct to lower than they should be.
My cpu and motherboard are Ryzen 2400G + Asus Rogstrix x470-F.
I have tried with the XMP profile activated and the system does not boot and also manually with the DRAM calculator but I can't get them to boot, I have the bios updated to the latest version and they don't work either.
I bought the first two modules in 2018 and two more at the end of 2020, once inserted the modules doing tests I have noticed something strange that surely is the cause of the problem but I'm not sure.
The first two modules (2018) are with "hynyx" chip and the new ones (2020) are with "Samsung b-die" chip, when the seller sold me the product nowhere specified which chip model they had, basically they did not offer this information. The 4 modules are the same model with the same CL times but the DRAM calculator tells me different times depending on the chip I choose.
I am not much of a memory expert so I would really appreciate your expertise.
Is it possible that as the chips are different it is not possible to work at those frequencies? what am I doing wrong? or should I claim to G-Skill by RMA? What options do I have?
Thanks for your attention.
I have a problem with my Trident Z RGB TZRX-DDR4-3200 8GBx2 Cl 16-18-18-38 1.35v memories. I currently have 2 kits of 8gb each card for a total of 32gb.
The 4 modules are identical, the problem is that I can not overclock up to 3200mhz, I have only been able to manually up to 2666mhz the 4 memories, even so it shows some values of timings that are not correct to lower than they should be.
My cpu and motherboard are Ryzen 2400G + Asus Rogstrix x470-F.
I have tried with the XMP profile activated and the system does not boot and also manually with the DRAM calculator but I can't get them to boot, I have the bios updated to the latest version and they don't work either.
I bought the first two modules in 2018 and two more at the end of 2020, once inserted the modules doing tests I have noticed something strange that surely is the cause of the problem but I'm not sure.
The first two modules (2018) are with "hynyx" chip and the new ones (2020) are with "Samsung b-die" chip, when the seller sold me the product nowhere specified which chip model they had, basically they did not offer this information. The 4 modules are the same model with the same CL times but the DRAM calculator tells me different times depending on the chip I choose.
I am not much of a memory expert so I would really appreciate your expertise.
Is it possible that as the chips are different it is not possible to work at those frequencies? what am I doing wrong? or should I claim to G-Skill by RMA? What options do I have?
Thanks for your attention.
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