Hello Tman,
No I did not check each module individually. I would have to remove the CPU heat sink each time I want to access the memory.
I understood that the lab already tested each stick individually and didn't find an error. However, since I haven't done it I'm not sure it had been done.
Frankly, the service of the local G.Skill importer K.S.P. - which is also a retail chain - is appalling !!!
On one side their technician is telling me that the G.Skill memory, at least the 32GB 8 DIMM kit is incompatible with the Asus Sabertooth X79 motherboard and will always cause problems. He recommended to exchange it for another brand. Prior to buying the components to built a complete PC, I had K.S.P. check and confirm my hardware selection in writing (email).
Then again when I want to replace the memory for a working kit the technician is telling me the memory is fine and I need to talk to their service center to see if they are willing to replace under warranty or to upgrade to the 4x8GB DIMMs.
The service center in turn is not responding - neither on my written (email) request, nor to my phone request where I left all the details with their service representative who told me the service manager will get the details and reply to my mail within maximum 24 hours.
In the meantime I see that K.S.P. has no more 32GB memory kits on stock - it looks like I'm out of luck.
No I did not check each module individually. I would have to remove the CPU heat sink each time I want to access the memory.
I understood that the lab already tested each stick individually and didn't find an error. However, since I haven't done it I'm not sure it had been done.
Frankly, the service of the local G.Skill importer K.S.P. - which is also a retail chain - is appalling !!!
On one side their technician is telling me that the G.Skill memory, at least the 32GB 8 DIMM kit is incompatible with the Asus Sabertooth X79 motherboard and will always cause problems. He recommended to exchange it for another brand. Prior to buying the components to built a complete PC, I had K.S.P. check and confirm my hardware selection in writing (email).
Then again when I want to replace the memory for a working kit the technician is telling me the memory is fine and I need to talk to their service center to see if they are willing to replace under warranty or to upgrade to the 4x8GB DIMMs.
The service center in turn is not responding - neither on my written (email) request, nor to my phone request where I left all the details with their service representative who told me the service manager will get the details and reply to my mail within maximum 24 hours.
In the meantime I see that K.S.P. has no more 32GB memory kits on stock - it looks like I'm out of luck.
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