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For the moment
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With dram voltage at 1.4, dropped IMC voltage to 1.18.
Cold boot -- failed. Saw a quick message that started with "The application was unable to start ..." and then a blue screen, error code 50.
Reboot from there was successful, though there was a longer-than-usual mouse cursor freeze ... perhaps 10 seconds ... before completion.
:-/
Thanks again for your help. I've built a lot of systems, never had to fiddle with voltages, never really wanted to.Comment
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Getting there, how about IMC at 1.22 and what is vCore at?Comment
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There is no setting that I can see that is labeled vcore.
This is what I had to start:
Current voltage: 1.111V 1.8V 1.363V
IMC Voltage: 1.35150V (adjusted to 1.18, will try 1.22 in the a.m.)
Current Voltage: 1.058V
PCH Voltage (Auto)
1.349V
DRAM Voltage
1.35150V (adjusted to 1.40)
I reflashed the bios because I noticed the date looked wrong; but it was the same internally on the rom. Still 2104.
Also -- tempted to reconnect peripherals and set RAM at 1600/XMP again, since that is the system I need to be stable ...
So ... can you guess/tell me which voltage above corresponds to vcore? Thanks ...Comment
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vCore equate to your CPU voltage - try raising it 0.06 from whatever it is may be the 1.363 you showComment
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CPU voltage was set on auto and did not give a default value. When you go to change it from auto, it starts with lowest possible value of .85 and allows you to set in increments from .85V up to 1.7V.
I tried to boot this a.m. with the IMC voltage at 1.22 ... same result, blue screen, error 50.
For the reboot (which usually works on any setting, of course) -- just to see, I ran the Asus OC tuner, a utility within bios. Had never run it before.
It ran all the way through, set memory to run at 1704 instead of 1600; kicked up the CPU to 2.9x instead of 2.8; changed some other settings; and booted clean.
Tempted to run it that way for next cold boot, and see ...
Question: To the best of your knowledge, would the cold boot issue be solved by replacement RAM? I only have one more day to mess around with this, then I go home and the user takes over. He will NOT be able to tinker in bios. He just wants a machine he can turn off, and on, and runs stable. For what the system cost, I think that's reasonable of him. ;-)
Though obviously I'd be happier if I didn't have to RMA (yes, I'd have to drive 90 minutes at some point just to put the RAM in for him) ... I want closure on the cold boot issue. I have 3-4 months left of warranty on the motherboard and I'll send THAT back to asus if new RAM doesn't work. But -- as others have noted here -- it is G.Skill that promised compatibility of RAM, here, not Asus.Comment
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It might, but if the sticks test good, I've generally found a slight DRAM Voltage and/or MC increase clears it up...might be mobo not regulating voltage correctly or PSU not popping it initially, I'd sort of lean to a mobo issue. If you could lay your habds on some similar sticks might try those and see if same happens....I feel for you, since I've been through the same thing, building rigs and the people might be in Phoenix (100 + miles), have some customers up in the mountains here, and that's a hour plus each way....Comment
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I appreciate all your help and advice ... feel like I got a little closer this week, anyway, but I had to leave. Anyway, I think I ruled out the PSU (tested with a good spare and still had the cold boot issue.) I think I've ruled out drivers/peripherals. And I've ruled out OS/file corruption/software. At least as much as anyone can. And I think all four of the 2x4G G.Skill sticks are equally good and I suspect they'd work okay in another motherboard ... perhaps one with a different bios/chipset though.
I'm not smart enough to tell if it's a RAM incompatibility or a tiny little voltage issue that afflicts the motherboard. Obviously, from a "make it right" standpoint, I'd prefer that the RAM is the problem. Unfortunately, I have no DDR3 I can use to just test.
So my path forward is to have the guy pick up 2x4G DDR3 for me to test with next time I'm there. If it works -- great. I'll RMA the G.Skill and hope that their sense of fair play and customer service will allow them to send me/us 2x4G or even 1x8G in return, because that will have use going forward for the guy and will go a tiny way to making up for a great deal of aggravation and work. The RAM was $200 new, too. I think that sending me 4x4GB shouldn't be out of the question, you know? Given today's prices. ;-)
If the new RAM doesn't work, obviously I will RMA the motherboard and hope for a better result with a new one. Regardless of if there is some "hard" voltage/bios setting that will make this system cold boot reliably, I'm really not going to be comfortable unless the failsafe/auto bios settings work. Inevitably, hardware and software are going to change and I don't want to be tinkering with this PC for its whole natural life.Comment
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Good approach or if you have or could borrow similar sticks can try that route, I'm leaning towards the mobo itself or a combination of it and it's BIOS, seen a lot of problems with this moboComment
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HOORAY!? ... a resolution ... BUT ...
I finally got a chance to revisit my friend/client's home, computer and long-running, intractable cold boot issue. It was over Thanksgiving and I am just getting to this update now.
I followed my plan, noted above, and popped in 2x4GB DDR3 Kingstons. Nothing special, they were on sale.
The cold boot issue was immediately resolved. Works fine on any settings that ought to work -- default, OC'd, XMS, etc.
I have to conclude that the problem has been the RAM, the whole time, since building the computer almost three years ago.
Now for my last problem: I am stuck with 4x2GB G.Skill RAM, bought for $200 three years ago *based on G.Skill saying they were compatible with the motherboard.* (I have the receipt.) And they obviously were not compatible and have cost me literally days, maybe a week, of troubleshooting time. They tested fine. They worked fine except for the cold boot problem. But the cold boot problem was not acceptable and I am sure G.Skill agrees.
So there is the problem of the RMA. I am sure G.Skill would exchange the RAM, but in this case I think that is inadequate. I don't have any need, after 3 years, for 4x2GB DDR3 RAM. I've replaced the RAM. I won't be using 2GB sticks in anything going forward. It's not remotely worth additional time and trouble to exchange them.
I don't expect G.Skill to recompense me for labor and frustration. But I think it would be fair if they offered me current market replacement value for the product. I'd be happy to return them for a $200 credit and call it even ... and I'll consider anything they might say in response to that.
Anyway, I'm posting this and wondering if they'll see it here and wondering if I can be directed toward someone with whom I should have this conversation.Comment
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and Thanks!
... for your patience and time, as well.
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No problem, wish we could have resolved the issueComment
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Last post ... Oops ...
The saga should have ended conclusively today. The RMA went through, I returned my 4x2GB, they had agreed to replace with something else mutually agreed upon ...
The package came today and they sent out the same model chips as I had returned. (Sigh)Comment
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There should be someone in Monday (I think, not positive) could email or callComment
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