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need help F4-3600C18-32GTZR memory diagnostics error

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  • need help F4-3600C18-32GTZR memory diagnostics error

    hello there
    i got blue screen last week with error code memory_management then i enabled XMP profile to get high frequency , now i got 3600Hz, but i try to test memory with memory diagnostics its displayed blue screen with error code 0xc000009a

    any help with that ?

    attachment report from CPU-Z

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    Last edited by Ghazi; 12-21-2021, 03:39 AM.

  • #2
    Try a lower DRAM Frequency such as DDR4-3400 or 3200 to see if it can be perfectly stable. If it can, you may need to adjust DRAM Voltage and/or CPU SoC Voltage to stabilize the system RAM. Full slots can be stressful for the CPU internal memory controller. Say DDR4-3200 works, check CPU SoC Voltage, then manually set it higher to see if you can stabilize DDR4-3600. With the correct value the system should be perfectly stable and error free.

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    • #3
      Originally posted by GSKILL TECH View Post
      Try a lower DRAM Frequency such as DDR4-3400 or 3200 to see if it can be perfectly stable. If it can, you may need to adjust DRAM Voltage and/or CPU SoC Voltage to stabilize the system RAM. Full slots can be stressful for the CPU internal memory controller. Say DDR4-3200 works, check CPU SoC Voltage, then manually set it higher to see if you can stabilize DDR4-3600. With the correct value the system should be perfectly stable and error free.
      Thanks for help ..

      its not be able to stable with lower frequency such as 3400 etc. but its work with xmp profile with highest frequency of ram 3600 .. but when i stress test ram i got blue screen .. so i think i should change the value of DRAM Voltage (CH A/B) right ? The default is 1.2V what value should i use ?
      Attached Files

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      • #4
        Edit 1:
        i try to adjust DRAM Voltage from auto up to 1.5v .. is not stable.

        so how can i adjust VCORE SOC ? Its auto by default

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        • #5
          Why would you try 1.50V?

          On the right side of picture it shows the DRAM Voltage is at 1.368V

          If a lower DRAM Frequency is not stable, you may need to try one module at a time first to make sure a module is not defective and causing a problem.

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