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Packaging and memory don't match

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  • Packaging and memory don't match

    Hi all,

    I really like G.Skill product, so for my new set up I decided to go for a set of Trident Z Neo RGB 3800 CL14 2x8 GB.
    Look what I've received

    Click image for larger version

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    Is that a common issue ?
    I've contacted already my resseller, but I wanted to share it with the community.

  • #2
    Where did you purchase it? Looks like they were swapped out.

    Comment


    • #3
      Hi,

      It was bought in France at topAchat.com online reseller.
      I eventually tested it on my new PC and it was the model I was expecting.
      Which means that the sticker on both sticks are wrong.

      Click image for larger version

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      Packaging seems to be sealed as you can see in my first post.
      Is it possible it was an issue in the factory ?

      Do I have something to do, to avoid any problems in the future if I want to RMA them ?

      Best regards,

      Comment


      • #4
        Retain invoice and just make sure RMA dept. is aware of the difference should you require exchange in the future. Simply let them know via email once you receive RMA number.

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