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  #1  
Old 11-01-2017, 01:29 AM
mitch.g mitch.g is offline
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Default Error installing software for keyboard

I am downloading the software and when going through install keep getting these errors?

An error occured while trying to replace existing file: Delete file failed: code 5
access denied

and Movefile failed: code 183

Any idea why? I uninstalled, restarted and retried multiple times.
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Old 11-25-2017, 11:44 PM
mitch.g mitch.g is offline
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No replies on the gskill forum really?
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  #3  
Old 11-27-2017, 12:43 AM
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G.SKILL G.SKILL is offline
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Apologies, missed out on your thread. Which keyboard software are you trying to install?

Please do make sure that your temporary cache is cleared out, so that previous files or conflicting files aren't interfering with the current installation. And make sure to extract the EXE file from the downloaded zip file before you install.
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Old 11-30-2017, 01:55 AM
mitch.g mitch.g is offline
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Ok I have done that and its installed, but now I click it and nothing happens, it doesnt open or anything.

Windows 10
i7 7700k
1080ti ect

What is wrong with this program my corsair one is so simple. I am to the point I want to return this keyboard and get a different one if it doesnt work soon.
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Old 12-05-2017, 07:40 PM
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G.SKILL G.SKILL is offline
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We understand you are having trouble opening the keyboard software.

Can you please let us know your keyboard model and the software version? This information would help us troubleshoot.

In the meantime, please do check that if the keyboard has 2 USB connectors, then it's important to connect both USB connectors to the PC. Also, please do check that you have connected the USB connectors directly to the motherboard for sufficient power. If there isn't sufficient power going into the keyboard, then the system and software will not be able to detect the keyboard.
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