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Old 02-26-2014, 07:02 PM
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G.SKILL G.SKILL is offline
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You could check our web-RMA: http://www.gskill.com/en/rma
Or contact our RMA department: rma@gskill.com

Thank you
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Old 05-09-2015, 08:48 PM
yourbrokenoven yourbrokenoven is offline
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Join Date: Jul 2012
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yourbrokenoven is getting a feel for overclocking
Exclamation Are newer Phoenix drives "fixed"?

Attention admin: This question has been asked several times and not answered. I also want to know. When you RMA the SSD, are all the NEW SSDs fixed/working?

You keep suggesting people RMA and get a new drive. Are all of these incompatability and drive failure issues fixed with brand new drives? I RMA'd my drive already and just installed it, but you do not have a firmware update tool that acutally works (incompatible with numerous motherboard chipsets).

Frankly, you have to ask, if YOU were the customer, would YOU be happy with this level of support?

I'm considering throwing my Phoenix in the trash and just getting my daughter... well, any other brand.
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fm-25s2s-60gbp2, haswell, phoenix pro, sandforce

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