G.SKILL TECH FORUM

Go Back   G.SKILL TECH FORUM ? Product Discussion ? SSD

SSD Problem or question about your SSD? Post a thread in here

Reply
 
Thread Tools Search this Thread Display Modes
  #21  
Old 02-26-2014, 07:02 PM
G.SKILL's Avatar
G.SKILL G.SKILL is offline
Administrator
 
Join Date: Jul 2008
Location: Taipei, Taiwan
Posts: 3,448
G.SKILL has disabled reputation
Default

Hi,

You could check our web-RMA: http://www.gskill.com/en/rma
Or contact our RMA department: rma@gskill.com

Thank you
Reply With Quote
  #22  
Old 05-09-2015, 08:48 PM
yourbrokenoven yourbrokenoven is offline
Junior Member
 
Join Date: Jul 2012
Posts: 8
yourbrokenoven is getting a feel for overclocking
Exclamation Are newer Phoenix drives "fixed"?

Attention admin: This question has been asked several times and not answered. I also want to know. When you RMA the SSD, are all the NEW SSDs fixed/working?

You keep suggesting people RMA and get a new drive. Are all of these incompatability and drive failure issues fixed with brand new drives? I RMA'd my drive already and just installed it, but you do not have a firmware update tool that acutally works (incompatible with numerous motherboard chipsets).




Frankly, you have to ask, if YOU were the customer, would YOU be happy with this level of support?

I'm considering throwing my Phoenix in the trash and just getting my daughter... well, any other brand.
Reply With Quote
Reply

Bookmarks

Tags
fm-25s2s-60gbp2, haswell, phoenix pro, sandforce

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


All times are GMT -8. The time now is 08:38 PM.


Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
All rights reserved. Copyright 1989-2013, G.Skill International Enterprise