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  • Software Issue

    I recently installed the new software update for my RGB keyboard. The install threw a couple errors then finished. It updated my firmware but now the program won't launch. The error is "Can't find XML setting: Profile/UILang". I press OK in the popup box and another launches with "Can't find XML setting: Profile/LayoutLang". So, I cannot run software. Thoughts? Thanks
    Last edited by Silzer; 02-24-2016, 05:22 PM.

  • #2
    Found the issue. Extracted the install file instead of launching it from the .zip file. Uninstalled the bad installation and reinstalled. Works fine now.

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    • #3
      Hi Silzer,

      Thanks for letting us know what resolved your issue.

      <!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:RelyOnVML/> <o:AllowPNG/> <o:PixelsPerInch>120</o:PixelsPerInch> <o:TargetScreenSize>1920x1200</o:TargetScreenSize> </o:OfficeDocumentSettings> </xml><![endif]--> While Windows may be able to open the zip file like a native folder, this may cause errors, since executing from inside the zip file would automatically extract the installer into a temporary folder that may or may not have the permissions to perform a correct and complete installation.

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