G.SKILL TECH FORUM

Go Back   G.SKILL TECH FORUM ? RMA Service ? Australia and New Zealand

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-28-2011, 05:04 PM
Sheezwack Sheezwack is offline
Junior Member
 
Join Date: Oct 2009
Posts: 14
Sheezwack is reading into overclocking
Default RMA Questions

Hi guys,

I generally only buy G.skill RAM so I wanted to ask a few things:


1) How long should the place of purchase be handling the warranty (i.e I take it to them instead of shipping all the way to Taiwan)?



2) Sometimes I don't get errors on Memtest86+ or they take a long time to show up, but they show up quickly on HCi Memtest , this means the stick is actually faulty and should be a case for RMA I assume? Unfortunately HCi Memtest doesn't give you the big red error screen like 86+ does.

I.e if HCi shows errors, I assume G.skill will be able to see these errors also?


3) Is RMA still handled in Taiwan? No place in Australia to send to?

Thanks
Reply With Quote
  #2  
Old 08-03-2011, 08:18 AM
GSKILL TECH's Avatar
GSKILL TECH GSKILL TECH is offline
Administrator
 
Join Date: Jul 2008
Location: Los Angeles, California
Posts: 13,054
GSKILL TECH has disabled reputation
Default

Sorry for the late response.

1. It is up to them. 2 weeks, 1 month, etc. If they send shipments to us on a regular basis, it should not be that big of a hassle so they may do you a favor.

2. Did you test them one at a time? We will replace modules whether they have errors or not.

3. You can check distributor information on our website to see if a company can help.

Thank you
GSKILL TECH
__________________
Are you an overclocker? Have screen shots of your OC results? Please post and share your OC experience!

The new G.Skill Overclocking Section!

http://www.gskill.us/forum/forumdisplay.php?f=43
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 10:22 PM.


Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
All rights reserved. Copyright 1989-2018, G.Skill International Enterprise