Help G.Skill Support improve

[Tradesman]

I like Genetix's idea and would suggest taking it a step further in the solved/guide section, would be nice if it was broken down further by mobo maker. That way, it will be easier to check out the board and....even if the solved issue isn't the same exact memory package, it will at least give users an idea of whats been done with their mobo in other cases..

Genetix...any further mods you could think of? I'm just thinking to make it easier to navigate

[GSKILL TECH]

I have made some changes. I tried the narrowing down to mobo maker a while back ago when it was first suggested, but I think it becomes too narrow. I would like everyone to get a broad view rather than just what is available for their specific motherboard or brand. Many times settings or problems applying to one type of motherboard or computer may apply to another as well. But as you can see, the guides are split now as I believe that is completely necessary.

As far as solved not solved, I am leaning towards a no go since sometimes people do post after it is solved so it may go unnoticed.. but I am still considering it since that would help sort out all the different issues. This is where splitting them up into specific brands would be more appropriate as well.

Thank you for all the suggestions!
GSKILL SUPPORT

[genetix]

Well, since I suggested the sort on motherboard makers or well actually I would of suggest on chipsets but since motherboard makers tend to have different style voltage adjustments in their hardware that would be kinda hard, but perhaps by memory series or something easy to just click and check.

Anyway, I think even basic 'Announcement' message at top most of 'Guides' or 'Solved' matters to point for search whose solved area for memory model would be one way to get this easily done. Style of please use 'Search'(<-url) button for your memory block model. Inside the announce. Sad news is your search doesn't exactly work as it should so this wouldn't work. (try searching for example: F2-6400CL4-2GBPI-B (you'll get 0 returns so it's kinda sad on DB based).

[GSKILL TECH]

Search does work, you are simply searching something with no results...

If you search something that exists such as f2-8500cl5d-4gbpk, you will get plenty of results.

Thank you
GSKILL SUPPORT

[Tradesman]

Looks pretty good, the lines are a lot cleaner and less to muddle through on a given page

[CrimsonIdol8]

I recently request help concerning my RAM voltage and timing settings. The response was prompt, informative and most importantly, effective. As such, combined with the high quality of the product, I am inclined to continue purchasing G.Skill in the future.

[jmr1948]

I'm also a satisfied customer. I wanted to increase RAM speed on an ASUS M4A785TD-V EVO motherboard from 1333 to 1600 MHz and reply by GSKILL admin was, as the previous post indicates, prompt and effective.

I will definitely use GSKILL RAM from now on.

[fixerman]

Very satisfied; Quality and speed of the answer given by:"Tradesman" to my request of safe timings for the F3-1600CL9T-6GBTD kit on an EVGA 759 Classified mobo was very informative and a great help!! These kits work great with the i7 X58; I can’t wait until Gulftown (i9) gets released to see what my next GSkill set of ram will be. These were my first set of GSkill ram I have been using another brand that is much more expensive and have had no issues with their products, always worked like stated, but times are tough and I decided to try a cheaper set. In no way are these cheaper as a matter of fact they blow the way more expensive set out of the water with lots less voltages changes to run as specified. I will never go back its GSkill or notta for me I am a FAN!!!!

[fixerman]

Sorry I hit reply before I finished. The suggestions have been very constructive I believe; and as it progresses it is becoming much easier to navigate and search. I say keep up the good work. I can’t really add my 2cents worth until I have an issue with the site; fortunately my only issue was resolved very quickly.

[Tradesman]

Fixerman
Thanks for the plug..........think they'll give me a raise? .........haha, hehe, LOL! Seriously, appreciate, like to see people tighten things down like you did.

Tman

[fixerman]

@Tradesman... just drop me your boss's email I'll suggest it!!... +1 on your suggestions especially section” D “I think your candid replies and non biased advice is a standard all manufacturers’ community forums should adopt for their forum Moderator's keep up the good work.

[Tradesman]

Fixerman,

Better yet, they may give me a job, this is something I do on my own, one of my businesses is a systems consulting/networking/build/repair/train, etc. This helps users, and helps me keep up with the wide (and getting wider) range of mobos, CPUs, RAM, etc that's out there. Been in this for closing on 30 years and still learning new stuff daily.

Have a gud 1 !

Tman

[CrashGordon]

I had problems with another set of ram failing (http://www.gskill.us/forum/showthrea...ted=1#post7885.

The support and help that I got was quick and polite and very easy to deal with, I couldn't really ask for much more. Because of this being the second kit that failed within 18 months G.Skill had no problems with swapping for a different line of ram.

I'm completely happy with how this was handled and I'd certainly have no problems recommending their products to other people.

G.Skill and their support get a A+ rating in my books. =)

Thanks again to GSKILL TECH for the help in this matter.

[Tradesman]

Crashgordon,

Hope the new sticks end the crashes, Crash.......sorry, couldn't resist. (LOL). Let us know how the new sticks work out and if there are any problems hop out in the forums....

Have a gud 1 !

Tman

[CrashGordon]

Yeah, me too. lol

They're running fine since popping them in yesterday. Had no problems running them at the same timings as the F2-6400CL4D-2GBPK kit that was already in that machine (DDR2-800 4-4-4-12 @ 2.0v).

I don't foresee any issues that I can't figure out myself, but if I should encounter something I'll be sure to post the question here.

Thanks again to GSKILL TECH and the rest of the G.Skill staff.