For all RMA requests, please complete the RMA authorization form and email to firstname.lastname@example.org
We will respond with an RMA number for you to return the defective merchandise for a new replacement.
United States customers - http://www.gskill.com/images/USA_RMA_Request_Form.rtf
International customers - http://www.gskill.com/images/General...quest_Form.doc
G.Skill RMA page - http://www.gskill.com/rma.php