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Old 01-18-2012, 10:11 PM
Bsquad Bsquad is offline
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Default RMA- send all RAM pairs in?

Ive got 4 x 1 gb sticks of RAM and have had bluescreen erors which I have traced back to 2 sticks that show errors in Memtest, PC runs fine on the other 2. They've been in the same motherboard about 4 years with no problems until recently. I sent in a claim form yesterday, and have recieved an RMA number. The email that accompanied it says to send the ram in in pairs as dual channel kits must be matched to guarantee future stability. Is my RAM dual channel , do I need to send in all 4 sticks?

F2-6400CL4D-2GBPK

http://www.gskill.com/products.php?index=48

Thanks !
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Old 01-19-2012, 02:00 PM
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GSKILL TECH GSKILL TECH is offline
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It is best because the older chips may not be fully compatible with the newer ones we send you.

Thank you
GSKILL TECH
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Old 01-19-2012, 02:12 PM
Bsquad Bsquad is offline
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Default OK

Thanks for the quick response - i'll send all 4 sticks in.

Now to find some ddr2800 ram I can borrow for a few weeks !
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Old 02-05-2012, 11:49 PM
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Default Update:

Hi , I sent the RAM in under RMA # ER212250 , about 2 weeks ago.

I was wondering if you could advise if it had been recieved please?
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Old 02-06-2012, 08:29 AM
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Contact rma@gskill.com and they can provide update.

Thank you
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