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3 fails in 3 months !

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  • 3 fails in 3 months !

    Hello,

    I bought a Falcon II 64GB SSD 2 years ago and it suddenly died 3 months ago.
    then it has been replaced by the Gskill support by another Falcon II which died some days after being installed.
    This one has been replaced 2 and half months ago by a Falcon I which suddenly died also some days ago.

    then 3 disks in 3 months ! :-(
    I have to mention that I have an other disk in the same tower from the begining which works perfectly fine...

    do you have failure statistics about this disk ?
    what about the warranty ?
    do you plan to send an other disk ?
    (I'm afraid to install again the same kind of disk as it is a lot of data and time wasted !)

    thanks for your answer.
    (I dont have any answer from the last mail to support sent 1 week ago)

    regards

    ronic
    Last edited by Kronic; 05-06-2012, 11:22 AM.

  • #2
    Hi

    we don't know about the failure statistics, have to ask the RMA department. if you have problem with the replacement, must contact the RMA department immediately and i believe they will tak care of your case,(the Falcon is 2 year warranty). if over 2 year, the replacement will extend 3 more month warranty automatically.
    Last edited by G.SKILL; 05-10-2012, 07:52 PM.

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    • #3
      thank you for your answers.
      the RMA departement is starting the replacement procedure.

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