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Failed Falcon II 128GB SSD

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  • Failed Falcon II 128GB SSD

    Hi - Am just completing the RMA form.
    Can you explain what the process is after I get the RMA number?
    How long will I have to wait before I can get a replacement SSD?

    Thanks,
    Syd

  • #2
    Another Failed Falcon II 128gb?

    Argh - I got one of these as a gift.
    I just installed it as the main drive for my windows home server 2011, but thought I'd do the right thing and update the firmware first, so I put on 2030.

    I loaded the server, it's been running for three days, then suddenly BLAM - the drive disappears from the system and isn't there on reboot. After a power down it's there, it boots, but so far as I can tell any attempt to write to the drive (like when you login) - BLAM - gone again.

    this took my server out, corrupted my raid5 6x1.5tb array and took ALL MY DATA WITH IT.

    lucky I have a backup.

    Not pleased.

    How do I rma it without a bloody receipt!

    Comment


    • #3
      syd,

      Print the form, include it in the package, write the RMA number on the package, then send it in. You should receive a replacement shortly.

      Disaster,

      Sorry to hear that, please complete our RMA procedures online:

      http://www.gskill.com/rma.php

      Our Taiwan office can take care of it immediately.

      Thank you
      GSKILL TECH
      Are you an overclocker? Have screen shots of your OC results? Please post and share your OC experience!

      The new G.Skill Overclocking Section!

      http://www.gskill.us/forum/forumdisplay.php?f=43

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