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UNDER CONSTRUCTION: G.Skill Forum

Hello Everyone

The G.Skill Technical forum will be under construction during the month of February. There may be random down time, so we sincerely appreciate your patience and cooperation during this time. We are excited to bring you a more interactive forum to share information. For any technical assistance or issue that may require more attention, please contact us directly via other methods such as email, telephone, social media, NewEgg Chat, and more. Support is available through any avenue you can reach us.

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techsupport@gskill.com


We hope for a quick and smooth transition

Thank you for your understanding

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RMA in Israel

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  • RMA in Israel

    Hello.

    Please advise.

    I've purchased some time ago a second pair of the exact set F3-12800CL7D-4GBRM to add to my rig and make it 8GB. The first pair worked and works perfectly no problems whatsoever.

    The pc with the second pair (alone) loads normally but then errors occur, freeze-ups and sometimes crashes.

    Memtest shows numerous errors on the second chip (of the second pair).

    The problem is that the vendor/retailer "Panda Computers Inc" went bankrupt, I can't return the item nor exchange it.

    Is there a local retailer or distributor in Israel whom I could turn to for exchange with your approval?

    If not please provide me with an RMA number so I could ship it to your main office.

    Thank you and best regards.

  • #2
    Check our website for vendors and contact them to see if they are willing to help.

    Otherwise, please complete our RMA procedures online:

    http://www.gskill.com/rma.php

    Thank you
    GSKILL TECH
    Are you an overclocker? Have screen shots of your OC results? Please post and share your OC experience!

    The new G.Skill Overclocking Section!

    http://www.gskill.us/forum/forumdisplay.php?f=43

    Comment


    • #3
      How long does it usually take to check/exchange?

      Thank you for pointing towards the vendors, unfortunatly as expected none were willing to help because I didn't buy it from them.

      I received RMA number and shipped the item a while ago, Taiwan post confirms that it arrived to the right address.... how long does it usually take for the item to be returned back to sender after checkup/exchange?

      Thanks.

      Comment


      • #4
        It should only spend a couple days at the Taiwan headquarters. It should be on its way back to you now. We process as fast as we can

        Thank you
        GSKILL TECH
        Are you an overclocker? Have screen shots of your OC results? Please post and share your OC experience!

        The new G.Skill Overclocking Section!

        http://www.gskill.us/forum/forumdisplay.php?f=43

        Comment


        • #5
          Best service ever!

          My memory just arrived and all works perfectly.

          I'd like to thank g.skill team for the support and the excellent service they provide.

          I'm joining the g.skill fan club

          Comment


          • #6
            Fantastic, glad to hear.

            Thank you
            GSKILL TECH
            Are you an overclocker? Have screen shots of your OC results? Please post and share your OC experience!

            The new G.Skill Overclocking Section!

            http://www.gskill.us/forum/forumdisplay.php?f=43

            Comment

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