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Phoenix Pro sometimes not recognized on boot

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  • Phoenix Pro sometimes not recognized on boot

    Last year I bought from an Ebay seller an G.Skill Phoenix Pro SSD (FM-25S2S-120GBP2), but after some months the SSD came up with a strange behavior, sometimes the motherboard recognize it, and sometimes doesn?t, so I have to reboot the system, replug the cables, and it works.

    While the Windows is running, there is no system freeze or other problem, everything is normal since I don?t shutdown or restart the computer.

    My question is, I live in Brazil, I don?t think that have G.skill support here, and since I?ve bought the ssd from ebay and don?t have the original invoice, can I RMA my drive?

    Thanks in advance.

  • #2
    hi rogiwara,

    yes, you can email to rma@gskill.com and ask for the replacement!
    but i never hear about his kind of issue, please update the BIOS for your motherboard and try again, it sounds like your motherboard have some issue about reboot!
    Last edited by G.SKILL; 08-09-2011, 12:21 AM.

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    • #3
      I tried the BIOS update and change the ssd's place, now the problem is gone, thanks!

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