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UNDER CONSTRUCTION: G.Skill Forum

Hello Everyone

The G.Skill Technical forum will be under construction during the month of February. There may be random down time, so we sincerely appreciate your patience and cooperation during this time. We are excited to bring you a more interactive forum to share information. For any technical assistance or issue that may require more attention, please contact us directly via other methods such as email, telephone, social media, NewEgg Chat, and more. Support is available through any avenue you can reach us.

ustech@gskillusa.com
techsupport@gskill.com


We hope for a quick and smooth transition

Thank you for your understanding

GSKILL SUPPORT
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New Phoenix Pro FM-25S2S-60GBP2 Firmware in the works?

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  • #16
    And the test results were..........

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    • #17
      As the Tech support team report, the 4.2 firmware wasn't stable with Z87(MSI ASUS GIGABYTE)
      as well, please consider with Z77 or others.

      Comment


      • #18
        the 4.2 firmware wasn't stable with Z87
        LOL, really?! Just forget it... i will go with Samsung SSDs from now and throw the G.Skills away.

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        • #19
          My next SSD will be a Samsung as well, thanks.

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          • #20
            Is there a update yet or should we still just contact RMA?

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            • #21
              Hi,

              You could check our web-RMA: http://www.gskill.com/en/rma
              Or contact our RMA department: rma@gskill.com

              Thank you

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              • #22
                Are newer Phoenix drives "fixed"?

                Attention admin: This question has been asked several times and not answered. I also want to know. When you RMA the SSD, are all the NEW SSDs fixed/working?

                You keep suggesting people RMA and get a new drive. Are all of these incompatability and drive failure issues fixed with brand new drives? I RMA'd my drive already and just installed it, but you do not have a firmware update tool that acutally works (incompatible with numerous motherboard chipsets).




                Frankly, you have to ask, if YOU were the customer, would YOU be happy with this level of support?

                I'm considering throwing my Phoenix in the trash and just getting my daughter... well, any other brand.

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