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Hello,
I've had my keyboard for about 2 days and ever since the first few hours of using it all the lights have been frequently freezing and stop functioning.
For example, if I have rainbow wave running, it will freeze and all the lights will stop moving, and often the volume meter will have a few bars in between others turn off. It can stay frozen for a few minutes up to hours. When frozen, I can only turn off the lights via the software by clicking disable lighting or saving a profile, but then they will not turn on again until the keyboard "unfreezes" itself. All the LEDs will be completely stuck (except num/scroll/caps lock indicators), so the brightness button does not do anything even though the software will show the brightness change when pressing it, mode switching does not change the LEDs, and the volume LED will not move either. The keys function, but the LEDs will not react at all. This freeze happens on all background/effect lighting. I've tried reinstalling the software once which seemed to have solved the issue for a short while, but after a maybe 2 hours it began to freeze again. I've also reset to default settings via software which did not help.
It seems to have gotten progressively worse, longer and more frequent freezes. As of right now, the keyboard has been frozen on a red background I set since last night. It doesn't look like it will unfreeze itself. It's been an unfortunate experience
Technical info:
SW: .104 FW: 57
KM780 RGB, NA English
Windows 10 Pro 64 bit
I have tried plugging into both USB 2.0 and 3.0 everywhere on my PC, no difference
Biostar TZ68A+ mobo
I've had my keyboard for about 2 days and ever since the first few hours of using it all the lights have been frequently freezing and stop functioning.
For example, if I have rainbow wave running, it will freeze and all the lights will stop moving, and often the volume meter will have a few bars in between others turn off. It can stay frozen for a few minutes up to hours. When frozen, I can only turn off the lights via the software by clicking disable lighting or saving a profile, but then they will not turn on again until the keyboard "unfreezes" itself. All the LEDs will be completely stuck (except num/scroll/caps lock indicators), so the brightness button does not do anything even though the software will show the brightness change when pressing it, mode switching does not change the LEDs, and the volume LED will not move either. The keys function, but the LEDs will not react at all. This freeze happens on all background/effect lighting. I've tried reinstalling the software once which seemed to have solved the issue for a short while, but after a maybe 2 hours it began to freeze again. I've also reset to default settings via software which did not help.
It seems to have gotten progressively worse, longer and more frequent freezes. As of right now, the keyboard has been frozen on a red background I set since last night. It doesn't look like it will unfreeze itself. It's been an unfortunate experience
Technical info:
SW: .104 FW: 57
KM780 RGB, NA English
Windows 10 Pro 64 bit
I have tried plugging into both USB 2.0 and 3.0 everywhere on my PC, no difference
Biostar TZ68A+ mobo
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