TL;DR: G5 key have normal RED, but the BLUE and GREEN is 50% less brighter than it should. Is it Physical or Software defects?
I tested and compare G5 key with G4 and G6 keys.
It bothered me when I saw G5 today that it's more RED than everyone else, so I thought the RED is broken.
Test Video: https://youtu.be/ICVTHSiBf0g
I set up 3 color. hex values are 010000, 000100, and 000001, and set the brightness to the lowest. compared those 3 keys in 3 color config, It shows REDs are normal, but the BLUE and GREEN is less brighter in G5 alone.
Update: Left Shift key have this issue too, but only with BLUE. RED and GREEN seems ok.
I really wish this is just some software issue.
1) SW and FW version.
-SW 0.104 FW 57
2) Did this issue occur on a new software installation or software update?
- No, I just realized something odd about this G5 key when the color is Orange. It's way more RED than others.
3) What is the model number of your keyboard and layout?
- English US
4) Which Windows OS version are you using?
- Windows 10 64bit, Updated
5) Which USB port did you plug the keyboard into?
- back panel, USB2.0
6) Your motherboard model number
- Asus G85M-G
7) Any antivirus/anti-malware software programs you have installed
- Malwarebytes, Windows Defender
8) Any other keyboard/mouse/similar device software you have installed
- Logitech Gaming Software for my G500, currently uninstalled. none more.
I tested and compare G5 key with G4 and G6 keys.
It bothered me when I saw G5 today that it's more RED than everyone else, so I thought the RED is broken.
Test Video: https://youtu.be/ICVTHSiBf0g
I set up 3 color. hex values are 010000, 000100, and 000001, and set the brightness to the lowest. compared those 3 keys in 3 color config, It shows REDs are normal, but the BLUE and GREEN is less brighter in G5 alone.
Update: Left Shift key have this issue too, but only with BLUE. RED and GREEN seems ok.
I really wish this is just some software issue.
1) SW and FW version.
-SW 0.104 FW 57
2) Did this issue occur on a new software installation or software update?
- No, I just realized something odd about this G5 key when the color is Orange. It's way more RED than others.
3) What is the model number of your keyboard and layout?
- English US
4) Which Windows OS version are you using?
- Windows 10 64bit, Updated
5) Which USB port did you plug the keyboard into?
- back panel, USB2.0
6) Your motherboard model number
- Asus G85M-G
7) Any antivirus/anti-malware software programs you have installed
- Malwarebytes, Windows Defender
8) Any other keyboard/mouse/similar device software you have installed
- Logitech Gaming Software for my G500, currently uninstalled. none more.
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