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Got a technical problem?

Please provide the following information with any new post involving a technical issue with your G.Skill peripheral. This pertinent information will allow us to effectively troubleshoot and provide the best solution.

1) Software (SW) version and firmware (FW) version
2) Did this issue occur on a new software installation or software update?
3) What is the model number of your keyboard and layout? (e.g. KM780 RGB, NA English; etc.)
4) Which Windows OS version are you using? (e.g. Windows 7 Ultimate 64-bit; Windows 10 Pro 64-bit; etc.)
5) Which USB port did you plug the keyboard into? (e.g. USB3.0 in motherboard back panel, USB2.0 hub, etc.)
6) Your motherboard model number
7) Any antivirus/anti-malware software programs you have installed
8) Any other keyboard/mouse/similar device software you have installed

If you would like, you can also email this info to techsupport@gskill.com for our peripherals team to troubleshoot/replicate the issue.

Thank you!
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KM780 RGB Lighting Profile Preview

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  • KM780 RGB Lighting Profile Preview

    Here's a preview video of the KM780 RGB default lighting profiles.

    <iframe src="https://www.youtube.com/embed/XcSkaNYwjw8" allowfullscreen="" frameborder="0" height="315" width="560"></iframe>

    https://youtu.be/XcSkaNYwjw8

    Click on "Show more" for a list of the effects and a link to jump to preview that effect. Of course, colors and duration options are available in the software.



    And a preview video of the KM780 MX default lighting profiles.

    <iframe src="https://www.youtube.com/embed/Cl2fTJ97iYQ" allowfullscreen="" frameborder="0" height="315" width="560"></iframe>

    https://youtu.be/Cl2fTJ97iYQ
    Last edited by G.SKILL; 06-30-2016, 01:50 AM. Reason: Updated with KM780 MX lighting preview

  • #2
    Can you add other profiles?

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