I Believe one of my sticks of ram is broken

[sammycc]

I have G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBRL amd athlon x760k my problem is that when both sticks of ram are in im only getting 6 noticed in bios and the other 2 gb are hardware reserved then i tried each stick alone i would that one of the sticks show all 4gb running at 1600mhz but when i remove this one and put the other in im only getting 2048mb of memory size i got into windows and it sees all 4gb are there but only 1.9 is usable please help
p.s. my motherboard only has 2 ram slots ive tried the first stick in both slots and works good tried the second stick in both slots got the same 2048mb problem but if i try to run this stick at lower than 1600mhz like 1333mhz all 4096mb are noticed

[GSKILL TECH]

Very strange. Increase DRAM Voltage to 1.550V and see if that works better.

If not, send them in for RMA and a replacement should work better.

http://www.gskill.com/en/rma

[sammycc]

Very strange. Increase DRAM Voltage to 1.550V and see if that works better.

If not, send them in for RMA and a replacement should work better.

http://www.gskill.com/en/rma

can we please try to resolve this lol i really do not feel like being without my pc for however long it takes i can tell u everything i no