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New DDR3 ram not detected by Asus P5QC

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  • New DDR3 ram not detected by Asus P5QC

    I bought this sticks DDR3 G.Skill F3-10666CL9D-8GBRL (2x4GB) for my Asus P5QC motherboard. The problem is that the system dont starts, nothing at screen, but everything works, I see the fans working and the hard disk spinning, power leds of the GPU and motherboard are ON. When I put in again my old DDR2 Kingston 2x2GB on the ddr2 slots, it works again flawlessly the PC. I tried resetting the BIOS manually by moving the jumper, tried one stick at a time, nothing.
    I cant apply manually the settings such as voltage and timings, because when using the DDR2 rams I cant change the DDR3 values :/
    Any way to do this BIOS changes in Windows or another way?. Any other way to know how I can solve this?. Thanks!.

  • #2
    Do you have the latest BIOS for the motherboard?

    Have you tried one module at a time to see if one can work, or if they perform the same?

    For an older motherboard like that, you may want to try the G.Skill F3-10666CL9D-8GBNT

    Comment


    • #3
      Originally posted by GSKILL TECH View Post
      Do you have the latest BIOS for the motherboard?

      Have you tried one module at a time to see if one can work, or if they perform the same?

      For an older motherboard like that, you may want to try the G.Skill F3-10666CL9D-8GBNT
      I do have the latest version. I tried one at a time, not working. I know it is older, I bought that ram according to what you said to another person asking for DDR3 ram for the Asus P5QC in this post:
      http://www.gskill.us/forum/showthread.php?t=7726
      The first one I bought.

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      • #4
        Problem is the standard changed since then so there can be some issues.

        Comment


        • #5
          Originally posted by GSKILL TECH View Post
          Problem is the standard changed since then so there can be some issues.
          Standard?, what standard do you refer?.
          What I am going to do?, I cant buy another set of modules...

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          • #6
            JEDEC standard, DRAM DDR standard.

            Contact the RMA dept. to see if you can exchange for the other model I mentioned.

            North America -> rma@gskillusa.com

            International -> rma@gskill.com

            Comment


            • #7
              Originally posted by GSKILL TECH View Post
              JEDEC standard, DRAM DDR standard.

              Contact the RMA dept. to see if you can exchange for the other model I mentioned.

              North America -> rma@gskillusa.com

              International -> rma@gskill.com
              I bought it in Newegg of US, but I live in south america. Which RMA department I must contact?, the US one or the international?. What I need to ask for the exchange?. Thanks.

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              • #8
                US is fine.

                Complete this form:

                http://www.gskill.com/en/rma

                Once you get the RMA number, email them to say you need the other model.

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