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Bunch of BSOD-s on Biostar TA790GXBE with G.SKILL F2-8500CL5D-4GBPK

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  • #16
    It's seems to me G.Skill support is reluctant to help here in the forum. Ten days I'm solving the problem without success, you asking me things I already answered, I have given all the information and images you are looking for, and yet you ask me the basic things I already answered. Support come to this forum very rare, I must wait respond for days. For day one I have issues with G.Skill, and I'm not alone, I searched the forum while I was waiting for answers and here is a bunch of customers who had problems with G. Skill F2-8500CL5D-4GBPK on AMD and Intel platform, Gigabyte, Asus, Foxcon, Biostar all have issues. I have patience but this no longer makes sense. In near future I will buy new PC, but I doubt that I will ever buy G. Skill products, because support is too slow, it's better and faster to buy new product than asking support for help.
    Maybe G.Skill have good reputation, but support is another story...

    Let me answer once more:

    Yes i tried, with just increased DRAM voltage to 2.05 or 2.15 V (that is the only options in bios for DRAM voltage near to 1.80, 2.0 or 2.1V), but without success, memory shows errors.

    Increasing only DRAM voltage doesn't resolve problems with Bsods, freezing and Memtest errors.

    Memory working just fine without any problems on 667 MHz all on AUTO bios values, without increasing any Voltage, but anything above 667 MHz (800 or 1066 MHz) doesn't work.

    Asked Biostar for help, they answered to contact G. Skill for assistance...

    tRFC values seems suspicious to me, 75,125,75,75,



    I need just one more information and I will no bother you anymore.

    Let me know what is recommended values for F2-8500CL5D-4GBPK?

    For 800 MHz@2.0v and for 1066 MHz@2.1V

    DRAM Timing Mode - (Auto, DCT 0, DCT 1, Both)

    DCT 0
    CAS Latency (CL) - (Auto, 3,4,5,6,7 CLK DH_Only)
    CAS Latency (Tcl) - Greyed cannot change anything
    2T Command - (Auto, 1T, 2T)
    TRCD - (Auto, 3,4,5,6 CLK)
    RAS/CAS Delay (Trcd) - Greyed cannot change anything
    TRP - (Auto, 3,4,5,6 CLK)
    Row Precharge Time (Trp) - Greyed cannot change anything
    tRTP - (Auto, 2-4 CLK, 3-5 CLK)
    TRAS - (Auto, 5-18 CLK)
    Min Active RAS (Tras) - Greyed cannot change anything
    TRC - (Auto, 12-26 CLK)
    Row Cycle (Trc) - Greyed cannot change anything
    tWR - (Auto, 3,4,5,6 CLK)
    TRRD - (Auto, 2,3,4,5 CLK)
    RAS/RAS Delay (Trrd) - Greyed cannot change anything
    tWTR - (Auto, 1,2,3 CLK)
    tRFC0 - (Auto, 75ns, 105ns, 127.5ns, 195ns, 327.5ns)
    tRFC1 - (Auto, 75ns, 105ns, 127.5ns, 195ns, 327.5ns)
    tRFC2 - (Auto, 75ns, 105ns, 127.5ns, 195ns, 327.5ns)
    tRFC3 - (Auto, 75ns, 105ns, 127.5ns, 195ns, 327.5ns)

    DCT 1
    CAS Latency (CL) - (Auto, 3,4,5,6,7 CLK DH_Only)
    2T Command - (Auto, 1T, 2T)
    TRCD - (Auto, 3,4,5,6 CLK)
    TRP - (Auto, 3,4,5,6 CLK)
    tRTP - (Auto, 2-4 CLK, 3-5 CLK)
    TRAS - (Auto, 5-18 CLK)
    TRC - (Auto, 12-26 CLK)
    tWR - (Auto, 3,4,5,6 CLK)
    TRRD - (Auto, 2,3,4,5 CLK)
    tWTR - (Auto, 1,2,3 CLK)
    tRFC0 - (Auto, 75ns, 105ns, 127.5ns, 195ns, 327.5ns)
    tRFC1 - (Auto, 75ns, 105ns, 127.5ns, 195ns, 327.5ns)
    tRFC2 - (Auto, 75ns, 105ns, 127.5ns, 195ns, 327.5ns)
    tRFC3 - (Auto, 75ns, 105ns, 127.5ns, 195ns, 327.5ns)

    Also is there anything I need to change in
    Memory Configuration options


    Bank Interleaving - (Auto, Disabled) - Default is on Auto
    Channel Interleaving - (Disabled, Adress bits 6, Adress bits 12, XOR of Adress bits [20:16,6], XOR of Adress bits [20:16,9]) - Default is on XOR of Adress bits [20:16,6]
    Enable Clock to All DIMMs - (Disabled, Enabled) - Default is on Disabled
    MemClk Tristate C3/ATLVID - (Disabled, Enabled) - Default is on Disabled
    Memmory Hole Remmaping - (Enabled, Disabled) - Default is on Enabled
    DCT Unganged Mode - (Always, Auto) - Default is on Always
    Power Down Enable - (Disabled, Enabled) - Default is on Disabled
    ECC Configuration - (Disabled, Basic, Good, Super, Max, User) - All is on Disabled

    Thanks for helping...

    Comment


    • #17
      Reluctant? I need to confirm your feedback and issue because what you are reporting is not normal.

      This is a basic problem, there is no need for manually inputting every option and Voltage in BIOS, so yes, we will make sure all basics are covered. I would do exactly same for troubleshooting if I were in front of your computer. But since I am not, my response is only as good as the information you can provide me.

      People have issues because this is not standard RAM and they don't have the knowledge or OC experience to get it working properly.

      Set tRFC values to 125

      No, there is no need to change other values or else I would have already mentioned it.

      So if a single module is unable to reach the DDR2-1066 CL5 2.10V or DDR2-800 CL4 2.0V, I recommend sending it in for RMA exchange to see if a replacement works better. The values are fine other than what I have already mentioned; this is why I have not asked you to change 50 settings, not because I am reluctant to help. I'm not here to put you through work that may have no benefit to the issue at hand.

      http://www.gskill.com/en/rma
      Last edited by GSKILL TECH; 09-27-2016, 10:08 AM.
      Are you an overclocker? Have screen shots of your OC results? Please post and share your OC experience!

      The new G.Skill Overclocking Section!

      http://www.gskill.us/forum/forumdisplay.php?f=43

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